Chrome Error your-connection-is-not-private: Connection Not Private
This error typically occurs when website ssl certificate expired or not yet valid. Below you'll find 5 proven fixes to resolve it.
What Causes Chrome Error your-connection-is-not-private?
Chrome error your-connection-is-not-private (Connection Not Private) can be triggered by several issues:
- Website SSL certificate expired or not yet valid
- System date and time set incorrectly invalidating certificate
- Antivirus HTTPS scanning intercepting and replacing certificates
- Using a public WiFi network that intercepts HTTPS traffic
- Certificate not trusted by Chrome due to self-signed or unknown issuer
How to Fix Chrome Error your-connection-is-not-private — Step by Step
Check and fix system date and time
Right-click the clock in the taskbar > Adjust date/time > toggle Set time automatically ON > click Sync now. An incorrect date by even one day can make valid SSL certificates appear expired.
Proceed if you trust the site (carefully)
Click Advanced on the error page > Proceed to [site] (unsafe). Only do this if you are absolutely certain the site is legitimate and you own or manage it. Never do this on banking or sensitive sites.
Disable antivirus HTTPS scanning
Many antivirus programs (Avast, AVG, Kaspersky, ESET) perform HTTPS inspection that replaces website certificates with their own. Open antivirus settings > find HTTPS scanning, SSL scanning, or Web Shield > disable it.
Try a different network
Connect your phone as a hotspot and try the site over mobile data. If it loads without the error, your current network (especially public WiFi) is intercepting HTTPS traffic — a sign of a captive portal or man-in-the-middle.
Clear SSL state in Chrome
Chrome Settings > Privacy and security > Security > Manage certificates (or type inetcpl.cpl in Run) > Content tab > Clear SSL State. Restart Chrome and retry.
Still Getting Error your-connection-is-not-private?
IT Cares can diagnose and fix this error remotely — usually in under 30 minutes.
Frequently Asked Questions
Is your connection is not private serious?
It depends. On a site you do not trust, heed the warning — your connection is not encrypted. On a site you own or manage, it is likely a certificate configuration issue.
What is an SSL certificate?
A certificate is a digital document that verifies a website's identity and enables HTTPS encryption. When it expires, is misconfigured, or does not match the domain, Chrome shows this warning.
Can I fix an expired certificate on a site I do not own?
No. Only the website administrator can renew or fix the SSL certificate. Contact the site owner. If it is a site you rely on, they need to fix it promptly.
Why does my antivirus cause this?
Antivirus HTTPS inspection works by substituting its own certificate for the website's. If Chrome does not trust the antivirus certificate, it shows the privacy error. Disabling HTTPS scanning in your antivirus resolves this.
Why does this happen on public WiFi?
Public WiFi hotspots (hotels, cafes) often use captive portals that intercept all traffic including HTTPS. You will see this error before the portal login page appears. Connecting to the portal signs you in and the error disappears.
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