IT support for SMBs — No contracts required

Small Business IT Support
in Montreal & Quebec

Complete IT support for small businesses: cybersecurity, cloud migration, network setup, employee training. 4-hour response. Fixed pricing. No contract.

Call Now Free IT Assessment
500+
Business clients
4h
Response time
99%
Satisfaction rate
15 yrs
Experience
Cybersecurity
Audit & protection
Cloud Migration
M365 & Google WS
Network Setup
Optimized & secure
$89/h
Starting price
No contract

What is small business IT support?

Small business IT support is outsourced technical assistance tailored for companies with 1–50 employees who need professional IT management without the cost of a full-time in-house IT team. It covers everything from day-to-day helpdesk support to strategic projects like cybersecurity audits and cloud migrations.

IT Cares serves 500+ businesses across Montreal and Quebec. We act as your virtual IT department — available when you need us, with no long-term contracts and predictable pricing.

  • Helpdesk & troubleshooting — Fast resolution for your team's daily IT issues
  • Cybersecurity — Protect your business from ransomware, phishing & data breaches
  • Cloud & infrastructure — Microsoft 365, Google Workspace, server management
  • Strategic IT planning — Technology roadmap aligned with your business growth
43%
of cyberattacks target small businesses
$200K
average cost of a data breach for an SMB
8 hrs
of productivity lost per employee per month due to IT issues
60%
cost reduction vs hiring a full-time IT employee

IT Services for Small Businesses

Everything your business needs — no IT department required

MOST FLEXIBLE

Hourly IT Support

On-demand IT support for your team — remote or on-site in Montreal.

  • Troubleshooting & helpdesk
  • Software installation
  • User account management
  • Printer & peripheral setup
  • No contract required
$89–$95/hr
Get Started

Security Audit

Complete cybersecurity assessment — identify vulnerabilities before hackers do.

  • Network vulnerability scan
  • Password policy review
  • Phishing risk assessment
  • Backup verification
  • Remediation report
$599
Book Audit

Cloud Migration

Migrate your business to Microsoft 365, Google Workspace or AWS with zero downtime.

  • M365 & Google Workspace
  • Email & data migration
  • User account setup
  • Cloud backup configuration
  • Team training included
From $799
Get Quote

Employee Cybersecurity Training

Train your team to recognize phishing, use strong passwords, and follow security best practices.

  • Phishing simulation
  • Password management
  • Safe browsing habits
  • Data handling policies
  • Certificate of completion
$349
Book Training

Network Optimization

Design and optimize your office network for speed, reliability and security.

  • Network audit & design
  • WiFi coverage optimization
  • VLAN & firewall setup
  • VPN configuration
  • Remote access setup
From $499
Get Quote
NEW

Website & Digital Marketing

Professional website creation, Google Ads management, SEO & social media for SMBs.

  • Custom website design
  • Google Ads setup & management
  • Local SEO optimization
  • Social media management
  • Monthly reporting
From $299/mo
Learn More

Prepaid Hour Blocks — Save More

Unused hours roll over — pay less per hour the more you buy

5 Hours

$475

$95 / hour

Ideal for occasional IT needs

  • Hours never expire
  • Remote & on-site
  • All services included
Buy Block
POPULAR — Save 11%

10 Hours

$890

$89 / hour

Best for 1–10 employee businesses

  • Hours never expire
  • Priority scheduling
  • Monthly usage report
  • 4h emergency response
Buy Block
Save 16%

20 Hours

$1,680

$84 / hour

For growing businesses (11–25 employees)

  • Hours never expire
  • Dedicated account manager
  • Same-day emergency response
  • Quarterly IT review
Buy Block
Service Scope Price (CAD) Timeline
Hourly IT Support Any issue $89–$95/hr Same day
Security Audit Up to 10 workstations $599 3–5 business days
Cloud Migration ⭐ Up to 10 users From $799 1–2 weeks
Cybersecurity Training Per team (up to 15) $349 Half-day session
Network Setup Office up to 20 users From $499 1–3 days

The ROI of Outsourced IT Support

Real numbers from small businesses that switched to managed IT

75%
Less Downtime
Proactive monitoring catches issues before they become outages that cost your business money.
40%
Productivity Gain
Employees spend less time fighting tech problems and more time on revenue-generating work.
60%
Cost Reduction
Outsourced IT costs a fraction of hiring a full-time IT employee — with more expertise.
3x
Faster Issue Resolution
Dedicated IT partners resolve problems 3x faster than relying on ad-hoc freelancers.

A full-time IT employee in Montreal costs $65,000–$90,000/year. A 10-hour block with IT Cares costs just $890.

Calculate Your Savings

Industries We Serve

Specialized IT support tailored to your sector's compliance & workflow needs

⚖️

Law Firms

Secure document management, client confidentiality, remote access

📊

Accounting

CRA compliance, encrypted backups, accounting software support

🏥

Healthcare

HIPAA-aligned security, EMR support, secure patient data storage

🏠

Real Estate

CRM integration, mobile device management, cloud document sharing

🛍️

Retail

POS system support, inventory software, WiFi for customers

🍴

Restaurants

POS & reservation system support, WiFi setup, printer configuration

Get a Free IT Assessment for Your Business

Let us review your current IT setup and identify areas to improve security, performance, and cost

(581) 398-1270 Request Assessment

Frequently Asked Questions

Common questions from Montreal small business owners

Do you require long-term IT support contracts?
No contracts required. We offer flexible hourly support, prepaid hour blocks, and project-based pricing. You only pay for what you need, when you need it. Many clients start with an hour block and expand as their trust in our service grows.
How quickly do you respond to business IT emergencies?
We guarantee a response within 4 business hours for all clients. For urgent issues — server down, ransomware attack, critical system failure — call us directly at (581) 398-1270 for immediate assistance. Priority scheduling is included in our 10-hour and 20-hour blocks.
Can you support a team of remote employees?
Yes. We specialize in supporting hybrid and fully remote teams. We configure VPNs, Microsoft 365, Google Workspace, and ensure your remote workers have secure, reliable access to company resources. We also provide remote helpdesk support so your employees can get help from anywhere.
What is included in a cybersecurity audit for small businesses?
Our $599 security audit includes a full network vulnerability scan, password policy review, phishing risk assessment, backup verification, firewall audit, and a detailed remediation report with prioritized action items. You receive a clear plan to improve your security posture.
How much does outsourced IT support cost for a small business in Montreal?
Hourly IT support starts at $89–$95/hour. Prepaid blocks start at $475 for 5 hours ($95/hr). Our most popular option is the 10-hour block at $890 ($89/hr) for small businesses of 1–10 employees. Compare this to a full-time IT employee which costs $65,000–$90,000/year in Montreal.
Do you support Microsoft 365 and Google Workspace?
Yes. We provide setup, migration, and ongoing support for Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) and Google Workspace (Gmail, Drive, Meet). We also handle user management, license optimization, and security configurations to keep your business data safe.