No shop drop-off, no shipping. A real IT Cares technician comes to your home or office, diagnoses and repairs your computer on the spot — you watch every step. Same-day visits across Greater Montreal, price confirmed before any work begins.
Four steps. No shop drop-off. No waiting room. Repaired right where you are, often the same day.
Choose a time online or call us at 1 (888) 711-9428. Give us your address. Same-day appointments are often available across Greater Montreal.
A certified technician travels to your home or office at the agreed time — fully equipped to diagnose and repair on the spot.
Our technician diagnoses and repairs your computer in front of you, explains what's happening, and sets everything up so it just works.
If we identify additional repairs, we provide a clear quote and agree on the price before any work begins. You decide.
From a single slow laptop to a full office network — our technician handles hardware and software right at your location.
Why unplug everything and haul it across town when a technician can fix it right where you are?
| IT Cares On-Site | Local Shop | |
|---|---|---|
| Wait time | Same-day visits available | 2–5 business days |
| You watch the repair | Yes — done in front of you | No visibility |
| Need to leave home | Never — we come to you | Yes — drive & drop off |
| Setup & networking on-site | Yes — installed where you use it | No — bring it back yourself |
| Coverage | Greater Montreal & major Canadian cities | Local only |
| Price confirmed upfront | Yes — before work begins | Often quoted after diagnosis |
Clear rates — price confirmed before any work begins. No hourly surprises, no hidden fees.
We built IT Cares on one principle: you see everything. No black box. No mystery charges. The work happens right in front of you.
A certified technician travels to your home or office, fully equipped to repair and set up on the spot.
Our tech works right in front of you and explains each step. Nothing leaves your home without you knowing.
From $119.99, confirmed before the technician begins. Additional work is quoted and agreed first.
Real certified technician, Montreal-based since 2014. Not a call center. Not outsourced.
Price is confirmed before the technician begins — never changed mid-visit. You watch the work happen right in front of you, and any additional repairs are quoted and agreed first. Transparent from the first call to the last screw.
24 verified Google reviews · 4.9/5 average · 5,000+ computers fixed since 2014.
"Very good."
"Excellent work done by Sam from ITCares. Je le recommande."
"My experience with Sam from IT Cares was exceptional. I would definitely recommend the service to my friends and colleagues. Well done Sam!! Thank you."
You book a visit online or call us and give us your address. A certified IT Cares technician travels to your home or office at the agreed time, fully equipped to diagnose and repair on the spot. The work is done right in front of you, with everything explained as we go. Most visits take about an hour, and same-day appointments are often available across Greater Montreal.
Our technicians cover Greater Montreal and the surrounding region, and we coordinate on-site visits in major Canadian cities. When you book, simply tell us your address and we confirm availability and any travel details before the appointment. If on-site isn't practical for your location, we can also help you remotely.
We tell you upfront — before doing any additional work. If your computer needs a part replacement or extra labour, the technician explains exactly what's required and gives you a clear quote. On-site service starts at $119.99 and the price is confirmed before work begins — no surprises, no partial billing games.
Yes. We serve households and businesses on-site across Quebec and major Canadian cities — from setting up a single home computer to cabling, networking and securing an entire office. Whether it's one device or a full small-business fleet, a certified technician comes to your location to get it done.
Most standard jobs are completed in about an hour. More involved work — deep malware cleanups, hardware upgrades or full networking setups — can take longer. The technician gives you an honest time estimate at the start of the visit so you always know what to expect.
Yes — our technicians repair both Windows PCs and Mac computers at your location. Common Mac jobs we handle on-site include slow performance, startup problems, malware, software errors, storage upgrades, and iCloud/email configuration.
Book in 60 seconds. A certified technician at your door. No waiting room, no shop drop-off, no guessing — just results.
Step-by-step solutions for 80+ Windows, Mac, Chrome & Office errors — or let a technician fix it on-site.
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