Managed IT Services All Over Canada

Proactive IT management for Canadian SMBs — helpdesk, cybersecurity, Microsoft 365 and network support. Flat-rate plans, no long-term contracts.

500+Businesses supported
24/7Monitoring
<2hResponse time
Since 2014Trusted partner

Complete IT management for your business

We handle your entire IT infrastructure so your team can focus on what matters most.

IT Helpdesk

Priority support by phone, email and remote access. Most issues resolved in under 2 hours.

Cybersecurity

Antivirus, firewall, EDR and employee training to protect your business from modern threats.

Microsoft 365

Setup, licensing, migration and ongoing support for the entire Microsoft 365 suite.

Network Management

WiFi, VPN, switch and firewall configuration and monitoring for your office or multi-site.

Cloud & Backup

Automated daily backups, cloud storage and disaster recovery planning.

IT Strategy

Quarterly reviews, roadmap planning and budgeting advice tailored to your growth.

Our Process

A structured approach for maximum results from day one.

1

Assessment

Full audit of your IT infrastructure and needs.

2

Onboarding

Setup of monitoring agents and tools.

3

Baseline

Security hardening and patching.

4

Support

24/7 monitoring and helpdesk activation.

5

Review

Monthly reports and quarterly strategy calls.

Transparent flat-rate pricing

No hourly billing surprises. Fixed monthly fee covers everything.

Essential
299$/mo
Up to 10 devices
  • Remote helpdesk
  • Antivirus managed
  • Patch management
  • Monthly report
  • Email support
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Enterprise
Custom/mo
Unlimited devices
  • On-site + remote support
  • Full security stack
  • Multi-site management
  • Weekly reporting
  • SLA guaranteed
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Managed IT FAQ

What is managed IT service?
Managed IT is a proactive service model where IT Cares monitors, maintains and supports your entire IT infrastructure 24/7 for a flat monthly fee. Rather than calling for help when something breaks, we prevent issues from happening in the first place.
How quickly do you respond to IT issues?
Our response time SLA is under 2 hours for the Professional plan and under 1 hour for Enterprise. Most common issues are resolved remotely within the same session.
Do you work with businesses outside Montreal?
Yes. We provide managed IT services to businesses anywhere in Canada — remote-first, with on-site visits available for businesses in major cities.

Ready to stop worrying about IT?

Get a free IT assessment. We identify gaps, risks and quick wins in your current setup — no obligation.