Clear prices, shown upfront, with no nasty surprises on the invoice. Remote diagnostic 100% free, Fast Support $119.99, Express Support $119.99. You know exactly what you pay before we start.
At IT Cares, we display our rates clearly because trust starts with transparency. Whether you need remote support, an in-home visit, a reformat or data recovery — you know the price before we touch your device.
For comparison, see our study of computer repair prices in Quebec in 2026 (average rates by service and by region).
Our model is simple: a free diagnostic to assess the problem, then a fixed quote or clearly defined hourly rate depending on the service. No hidden travel fees, no surprise charges at the end of the job.
No visit required • Resolved in 30 or 60 minutes
Indicative prices by type of issue. A precise quote is provided after the free diagnostic.
| Problem | Typical symptoms | IT Cares solution | Price |
|---|---|---|---|
| Slow PC | Boot >5 min, apps freezing, noisy fan | Registry cleanup, disabling startup items, SSD optimization or migration to an SSD | $59–159 |
| Virus / malware | Unwanted pop-ups, browser redirects, antivirus disabled | Complete removal, registry cleanup, professional protection installed | $79 |
| Blue screen | Repeated BSODs, error codes, automatic restarts | Driver, RAM and hard drive diagnostic — targeted repair or replacement | $119.99 |
| Unstable WiFi | Frequent disconnections, weak signal, network not detected | Router configuration, network driver updates, interference analysis | $79 |
| Lost data | Deleted files, drive not recognized, accidental formatting | Software or physical recovery, disk scan, backup restoration | $99–199 |
| Slow Mac | Slow macOS after an update, spinning wheel, storage full | macOS cleanup, memory management, SSD optimization, targeted update | $79–129.99 |
| Printer | Printer offline, spooler error, print job stuck in queue | Driver reinstallation, print queue cleanup, network configuration | $79 |
| Windows update | Stuck updates, 0x errors, Windows Update looping endlessly | Windows Update repair, system component cleanup, forced update | $79 |
Indicative prices. Free diagnostic for a precise quote before any work.
Common jobs with clear flat-rate pricing
Failing hard drive, deleted files, corrupted partition
Clean reinstall of Windows 10/11 or macOS, drivers included
Complete cleanup of malware, spyware and ransomware
Hard drive replacement + OS and data migration to the SSD
LCD/IPS panel replacement for laptops
Router installation, network extension, Wi-Fi security
A service not listed? Call 1 (888) 711-9428 — free quote in 2 minutes.
Why more and more Montreal residents choose IT Cares over the alternatives.
| Criteria | IT Cares | Best Buy / Geek Squad | Local shop | Freelance |
|---|---|---|---|---|
| Diagnostic price | $119.99 | $80–100 | $50–70 | Varies |
| Response time | Same day | 3–7 days | 2–5 days | Varies |
| In-home service | ||||
| Remote Support | Sometimes | |||
| Satisfaction guarantee | Varies | |||
| Opening hours | 7 days/week | Mon–Sat | Mon–Fri | Varies |
| Mac repair | Sometimes | Sometimes |
Best Buy / Geek Squad rates are indicative. Prices may vary. Data applies to Montreal and the surrounding area.
What you actually get for every dollar invested
Our technicians bring expertise since 2014 and recognized certifications. You pay for real expertise, not trial and error.
If your problem is not solved, you do not pay. This guarantee sets us apart from shops that charge even for unsuccessful attempts.
The less you wait, the less you pay. Our experienced technicians solve in 1–2h what would take a beginner days.
All remote connections are encrypted and secure. Your personal data never leaves your device without your consent.
30 days of free follow-up after every job. If the same problem comes back, we fix it at no extra charge.
We are based in Montreal, not an overseas call center. Your technician understands your reality and your tech environment.
Free diagnostic, transparent prices, guaranteed results — IT Cares in Montreal
Everything you need to know before entrusting us with your device
Free diagnostic by phone, clear quote before any work — Montreal and surrounding area
Remote support across Quebec • In-home visits throughout Greater Montreal
You can drop off your computer at our workshop on Rue Richmond, or we come to your home throughout Greater Montreal.