Clicking hard drive, accidentally deleted files, formatted drive, corrupted SSD — our specialists recover your data from any storage device. Free diagnosis. No recovery = no charge.
When a storage device fails, your data is rarely gone forever. Whether it's a mechanical hard drive that started clicking, an SSD that suddenly became undetectable, a USB drive your computer no longer recognizes, or files accidentally deleted — a professional recovery process can retrieve your photos, documents, videos and critical files in the majority of cases.
IT Cares offers data recovery in Montreal for all storage types and all failure scenarios. Our approach combines professional recovery software and hardware intervention to maximize your chances of getting your data back.
Every read/write attempt on a failing drive reduces recovery chances. If your drive is clicking, making unusual noises, or is no longer recognized — power it off and call us before doing anything else. Do NOT run chkdsk, format, or attempt DIY recovery software on a mechanically failing drive.
If it stores data, we can recover it
Every failure type — logical and mechanical
Repetitive clicking is a classic sign of mechanical read-head failure. Each click attempt risks scoring the platters. Power off immediately and contact us — the sooner, the better the recovery chances.
When read heads physically contact the magnetic platters, the damage can be severe. We partner with clean-room facilities for cases requiring platter-level intervention.
Drive shows 0 bytes, detected as "busy," or disappears immediately after spin-up. We use specialized tools to access and restore firmware directly — without touching your data.
Power surge or component failure on the circuit board. Replacing PCB requires transferring drive-specific calibration data — we handle this for Seagate, WD, Toshiba and more.
Deleted files or accidentally formatted drives — the data is still physically present until overwritten. Stop using the drive now and let us scan the raw sectors to reconstruct your files.
MBR or GPT corruption, failed OS update, malware — the drive is physically intact but unreadable. We reconstruct low-level partition structures without mechanical intervention.
Dropped drive or liquid damage. Do NOT power on a wet drive. Bring it to us as-is — we assess whether the failure is limited to the enclosure or has reached the platters.
Extreme slowness, read errors, system freezes on file access — these are signs of bad sector accumulation. We clone the drive sector-by-sector before it deteriorates further, then extract your files.
Free diagnosis — you only pay if we recover your data
Complete assessment. Drive condition report. Recovery feasibility. Zero commitment.
BookDeleted files, accidental format, corrupted partition, inaccessible drive (logical failure).
BookFirmware corruption, PCB failure, bad sectors, unresponsive SSD/NVMe controller.
BookHead crash, platter damage, severe physical failure. Clean-room level intervention.
BookNo-data-no-pay guarantee — if we can't recover your data, you owe us nothing. Not even the diagnosis.
We only charge when your data is successfully recovered. Zero risk on your end.
We assess your drive, identify the failure type and give you a recovery estimate — at no cost and with no obligation.
Over a decade of experience. 92% success rate on HDD. We've seen every failure type.
Data emergencies don't wait. We're available Monday through Sunday for urgent cases.
Call 1 (888) 711-9428 or book online. Describe the failure — we'll tell you what not to do to protect your data.
We receive your drive and run a complete assessment. You get a written report and a fixed-price quote.
You approve the quote. We recover your data and deliver it on a new drive or USB.
No recovery = no charge. If we succeed, you pay the quoted amount. Simple.
Drop off or we arrange pickup in the Montreal area
Free diagnosis — no commitment. We recover it or you pay nothing.