Fast, Honest Emergency Computer Help in Montreal
A broken computer is rarely convenient. It happens the morning of a presentation, the night a report is due, or right when you finally sat down to do your taxes. IT Cares has been the team Montrealers call in those moments since 2014. We do not make you wait three business days for a callback — we triage the problem immediately and, in most cases, get you working again the same day.
The fastest path is almost always a remote session. The vast majority of urgent problems — a virus that hijacked the browser, a Windows account that won't accept the password, an Outlook profile that suddenly stopped syncing, a printer that dropped offline, a machine crawling to a halt — are software issues we can resolve over a secure remote connection. You book or call, we send a link, you approve access, and we work on your screen live while you watch. Most of these sessions are finished within the hour, with no need to leave your desk or carry a heavy laptop across town.
Some emergencies need hands. A computer that won't power on, a cracked screen, a drive that's making clicking noises, or liquid that just went into the keyboard all require a physical look. For those, we arrange a same-day on-site visit in Montreal or have you bring the machine in for an immediate diagnostic. We tell you straight away whether it's a quick fix or something more serious, and we never start a hardware repair without showing you the quote first.
Pricing is simple and stated up front. A remote session is $59.99 for 30 minutes or $99.99 for a full 60 minutes. When something simply cannot wait and needs to jump ahead of everything else, our priority SOS service is $129.99 and puts you at the front of the line. Hardware and on-site repairs come with a free diagnostic and a written quote — you decide before we proceed. Visit our booking page or SOS page to get started.
We work seven days a week, including evenings and weekends, because real emergencies don't respect business hours. Whether you are a freelancer with a client deadline, a small business with downed point-of-sale, or a student the night before a thesis is due, the goal is the same: get you back up today, protect your data, and explain in plain language what went wrong so it's less likely to happen again.
