No hidden fees — pay only for what you need.
30-minute session
60-minute session (1 hour)
From minor slowdowns to major crashes — we fix it all
Full system optimization, startup cleanup, RAM upgrade advice, SSD installation. Average result: 60% faster boot time.
Complete disinfection, ransomware removal, security hardening. Antivirus installed and configured after cleanup.
Error code analysis, driver updates, Windows repair, system stability restoration. Guaranteed fix or we continue at no charge.
Accidentally deleted files, formatted drive, failed hard disk. We recover your photos, documents and important data.
Clean installation, upgrade to Windows 11 or latest macOS, driver setup, safe data migration from old device.
Unstable connection, dropped WiFi, router configuration, VPN setup, printer network setup — all resolved remotely.
Our technicians are ready — remote sessions available across all of Canada
Simple, fast, and secure — from anywhere in Canada
Call 1 (888) 711-9428, book online, or use our chatbot to describe your issue. We respond within the hour.
Choose your service, pay securely via Stripe. Visa, Mastercard, and Apple Pay accepted.
Download AnyDesk (free, takes 2 minutes). We connect securely and diagnose your computer.
We fix your issue during the session and send you a written summary of what was done.
Remote computer repair is a professional service where a certified technician connects to your computer over the internet to diagnose and fix problems — without any physical visit required. Using secure software like AnyDesk, we can see your screen and resolve most issues live, in a single session.
Remote repair is ideal for:
For hardware problems (broken screen, keyboard, battery), we offer on-site service in the Montreal area or guide you to the right repair shop anywhere in Canada.
Key facts about computer issues across Canada
Does any of this sound familiar?
If your computer takes 5+ minutes to boot, too many startup programs or a slow hard drive are likely the cause. We optimize your system for instant startup.
Unwanted ads, browser redirects, suspicious alerts — classic signs of malware. We perform a deep clean and secure your system completely.
BSOD errors are caused by driver conflicts, RAM issues or corrupted system files. We identify the exact cause and repair it remotely.
Accidentally deleted important documents or photos? We use professional recovery tools to retrieve your files before they are permanently gone.
Unstable WiFi, network adapter issues, DNS problems — we diagnose and fix your connectivity issues remotely or walk you through the fix step by step.
Windows or macOS stuck in an endless update cycle? We break the loop, complete the update cleanly, and restore your system to working order.
Driver issues, network printer not found, print jobs stuck in queue — we resolve all printer problems remotely, for any brand and model.
Forgot your password or got locked out of Windows or Mac? We restore your access securely without losing your data.
Whether it is a slow PC, a stubborn virus, or a sudden crash — our certified technicians find the solution fast. Over 5,000 satisfied clients across Canada trust us.
"My experience with Sam from IT Cares was exceptional. I would definitely recommend the service to my friends and colleagues. Well done Sam!! Thank you."
"Excellent work done by Sam from ITCares. Je le recommande."
"Very good."
We serve every province and territory. On-site service available in the Montreal area.
Everything you need to know before booking your repair session
Our team is available to answer your questions and guide you toward the right repair solution
Book a remote session today — most problems resolved in under 60 minutes. Available across Canada, 7 days a week.
Step-by-step solutions for 80+ Windows, Mac, Chrome & Office errors — or let us fix it remotely.
Browse all error fixes →