Cracked Retina display, lines across the screen, flickering, dead pixels or a black panel that won't light up? We diagnose and replace MacBook Pro and Air screens. Free diagnostic, written quote before any work.
We confirm the real cause against an external monitor before quoting
Retina, True Tone and Liquid Retina XDR displays across the range
Not sure which model you have? Call us and we'll identify it.
A damaged MacBook screen is one of the most common — and most disruptive — Mac repairs. A single drop, a heavy item in your bag pressing on the lid, or even a stray crumb caught when the laptop closes can crack the glass or kill the panel. The good news: in the vast majority of cases the rest of your MacBook is perfectly fine, and a clean display replacement brings it right back to life. IT Cares has been repairing Macs in Montreal since 2014, and screens are one of the jobs we do most.
Not every screen problem means a cracked panel, which is why we never quote blind. A black display that won't light up, lines that appear when you open the lid, flickering, or "stage-light" blotches along the bottom edge can each have a different cause — the panel itself, the delicate display flex cable (the well-known "flexgate" issue on certain MacBook Pro models), the backlight, or in rarer cases the logic board. Our first step is always a free diagnostic. We connect your MacBook to an external monitor to confirm it is running normally, then isolate exactly which display component has failed.
Once we know precisely what your model needs, we give you a clear, written quote before ordering a single part or starting the repair. There are no surprise charges and no work happens without your approval. Because MacBook displays vary so much from one model and year to the next — Retina, True Tone, Liquid Retina XDR — the price genuinely depends on your specific machine, so we will never throw out a fake "from" number to lure you in. You will know the real cost up front.
We handle the entire MacBook line: MacBook Air 13" and 15", MacBook Pro 13", 14", 15" and 16", the 12" MacBook, and older Retina models. Whether your Mac runs an Intel chip or Apple Silicon, we source the correct display assembly and install it carefully so colour accuracy, True Tone and brightness all behave exactly as they should. Your data is never touched during a screen replacement — your files, apps and settings stay exactly where they are.
If your issue turns out to be software rather than hardware — a resolution setting, a stuck display preference, an external-monitor configuration — that can sometimes be sorted over a quick remote session for $59.99 (30 min) or $99.99 (60 min). Either way, we explain what is going on in plain language and recommend only what your MacBook actually needs. Book a diagnostic on our booking page to get started.
Free diagnostic. Firm written quote before any work.
Available 7 days/week · 1 (888) 711-9428 · info@itcares.ca
Careful work, real diagnostics, no upselling
We confirm panel vs cable vs board against an external monitor before quoting a fix.
A screen replacement never touches your files, apps or settings — they stay intact.
Air, Pro, 12" MacBook, Intel and Apple Silicon, Retina through Liquid Retina XDR.
Years of Mac repairs for Montreal clients, with honest quotes and clear timelines.
Three simple steps
Book online or call. Tell us your MacBook model and what the screen is doing.
We isolate panel, cable or board and send a firm written quote before any work.
We install the correct display, verify colour and brightness, and return your Mac.
Bring it in or arrange a visit throughout the region
More ways we keep your Mac running
Book a free diagnostic — honest quote, careful replacement, your data untouched.