A passion for technology at the service of Canadians since 2014
IT Cares is a Canadian IT services company founded in 2014 with a simple mission: make technology accessible and stress-free for everyone. Whether you're an individual whose computer crashes at the worst possible moment, a small business that needs reliable IT support, or someone looking to build an online presence — we're here for you.
We believe every tech problem has a solution. Our team of Microsoft and Apple certified technicians works remotely or on-site across the greater Montreal area and beyond, with one goal: get you back up and running fast, at a fair price.
Concrete results that reflect our commitment to excellence
Our technicians aren't just hobbyists. They are certified, trained, and experienced to resolve the most complex issues on Windows PCs and Macs. Their expertise spans the full IT spectrum — from basic troubleshooting to advanced cybersecurity.
Satisfaction guaranteed: If your problem isn't resolved, you get a full refund. No questions asked.
From home repairs to a full-service IT agency
IT Cares was born out of a passion for technology and a simple observation: too many people were struggling with their computers without access to reliable, fast, and affordable help. We started with in-home visits across the greater Montreal area.
We adopted remote troubleshooting as our primary service, allowing us to help clients anywhere in Canada without travel. Response time dropped to under 2 hours for most cases.
We launched our business maintenance plans and became the go-to IT partner for over 50 Montreal-area small businesses, providing priority support, security audits, and network management.
In response to growing client demand, we added web design, SEO, and Google Ads management to our offering. IT Cares became a full-service digital agency for Canadian entrepreneurs.
Our remote support model allowed us to serve clients in over 50 cities across Canada. From Halifax to Vancouver, IT Cares became the go-to name for remote computer support nationwide.
Over 5,000 clients served. Our commitment remains unchanged: fast response, transparent pricing, and guaranteed satisfaction. IT Cares continues to innovate to remain Canada's trusted IT support partner.
Passionate, certified technicians who genuinely care about your experience
Microsoft and Apple certified. Expert troubleshooter since 2014 — virus removal, data recovery, and system optimization.
Expert in ransomware protection, firewall setup, security audits, and backup solutions for individuals and businesses.
High-performance websites, SEO strategies, Google Ads campaigns, and digital marketing. Google Ads and Analytics certified.
What guides us every day in our work
Your time is valuable. We respond in under 2 hours for remote support and within 24–48h for in-home visits. No waiting in queues, no excuses.
Flat rates quoted upfront. No hidden fees. If your computer can't be fixed, we tell you clearly — and you only pay for the diagnostic.
We explain what we're doing in plain language. Our goal isn't to create dependency — it's to give you the knowledge to understand and prevent future issues.
Your data stays yours. Any remote access session happens only with your consent, under your supervision. We never keep copies of your personal files.
95% of issues resolved on the first session. Our technicians continuously train on new threats and technologies to deliver the best possible service.
We're a human team, not a call center. Whether you call in English or French, you'll speak to a real person who genuinely cares about your situation.
Everything you want to know about our team and services
Our team is available to assess your situation and guide you to the best solution
A team of certified professionals at your service — quickly, honestly, and effectively.