No hidden fees — pay only for what you need.
30-minute session
60-minute session (1 hour)
Three easy steps to get your computer fixed today
Pick the service you need and complete your secure online payment via Stripe. Takes less than 2 minutes.
You'll receive instructions by email. Download AnyDesk (free) and share your ID with our technician — it's safe and simple.
Our certified technician connects securely to your computer and resolves your issue — you can watch in real time.
Does any of this sound familiar?
If your computer takes 5+ minutes to boot, too many startup programs or a slow hard drive are likely the cause. We optimize your system for instant startup.
Unwanted ads, browser redirects, suspicious alerts — classic signs of malware. We perform a deep clean and secure your system completely.
BSOD errors are caused by driver conflicts, RAM issues or corrupted system files. We identify the exact cause and repair it remotely.
Accidentally deleted important documents or photos? We use professional recovery tools to retrieve your files before they are permanently gone.
Unstable WiFi, network adapter issues, DNS problems — we diagnose and fix your connectivity issues remotely or walk you through the fix step by step.
Windows or macOS stuck in an endless update cycle? We break the loop, complete the update cleanly, and restore your system to working order.
Driver issues, network printer not found, print jobs stuck in queue — we resolve all printer problems remotely, for any brand and model.
Forgot your password or got locked out of Windows or Mac? We restore your access securely without losing your data.
No audio, microphone not detected, or webcam failing on calls? We fix driver conflicts and audio/video device issues remotely — fast.
Thousands of Canadians trust IT Cares with their computers
"Very good."
"My experience with Sam from IT Cares was exceptional. I would definitely recommend the service to my friends and colleagues. Well done Sam!! Thank you."
"Awesome."
Our certified technicians are available 7 days a week — remote across Canada or on-site in Montreal
Answers to the most common questions from our home user clients
Our team is available to answer your questions and guide you toward the best solution