Remote & On-Site — Individuals Across Canada

IT Support for
Individuals

Virus removal, slow PC, data recovery, WiFi problems — our certified technicians solve it remotely across Canada or on-site in Montreal. Available 7 days a week.

Schedule Service (581) 398-1270
5,000+
Satisfied Clients
15+
Years Experience
7/7
Available
$59
Starting Price

Services for Individuals

Everything your home computer needs — remote across Canada or on-site in Montreal

Virus Removal

Complete removal of viruses, malware and spyware. Antivirus installation included.

  • Full system scan
  • All threats removed
  • Antivirus installed
  • Account security check
79.00 $
Schedule Service

PC Optimization

Speed up your slow computer — startup cleanup, updates, and full tune-up.

  • Startup programs cleanup
  • Windows/macOS updates
  • Disk cleanup & defrag
  • Performance report
59.00 $
Schedule Service

Data Recovery

Accidentally deleted files, formatted drive, or failed storage — we recover your data.

  • Deleted files recovery
  • Formatted drive recovery
  • Photos & documents
  • Secure transfer
From 99.00 $
Schedule Service

WiFi Setup & Fix

Slow internet, dead zones, router configuration — we get you connected reliably.

  • Router configuration
  • Dead zone elimination
  • Security setup
  • All devices connected
69.00 $
Schedule Service

Email Configuration

Setup Outlook or Gmail on all your devices — email, calendar, and contacts sync.

  • Full setup & sync
  • All devices configured
  • Email migration
  • Spam filters
59.00 $
Schedule Service

Mac Support

macOS issues, iCloud sync, Time Machine backup — certified Mac support remotely.

  • macOS troubleshooting
  • iCloud & Apple ID help
  • Time Machine backup
  • Performance optimization
From 79.00 $
Schedule Service

Windows Repair

Blue screen of death, Windows won't start, update failures — we fix it all.

  • BSOD diagnosis
  • Startup repair
  • Driver issues
  • Windows reinstall
From 79.00 $
Schedule Service

Computer Training

Learn at your own pace — Windows 11, macOS, or cybersecurity basics. Perfect for beginners.

  • Windows 11 training
  • macOS training
  • Cybersecurity basics
  • Hands-on exercises
From 129.00 $
Schedule Service

Express Support 60 min

One full hour with a certified technician — diagnose and resolve almost any issue.

  • Full 60 min session
  • Windows & Mac
  • Satisfaction guaranteed
  • Remote — all Canada
99.00 $
Schedule Service

How It Works

Three easy steps to get your computer fixed today

1

Choose & Book

Pick the service you need and complete your secure online payment via Stripe. Takes less than 2 minutes.

2

Download AnyDesk

You'll receive instructions by email. Download AnyDesk (free) and share your ID with our technician — it's safe and simple.

3

We Fix It Remotely

Our certified technician connects securely to your computer and resolves your issue — you can watch in real time.

Transparent Pricing

No hidden fees. Pay only for what you need.

Quick Support

59 $

30 minutes

Simple questions, quick fixes

Schedule Service
Most Popular

Full Diagnostic

99 $

60 minutes

Complete troubleshooting session

Schedule Service

Virus Removal

79 $

Full cleanup

Remove all threats, install antivirus

Schedule Service

Need multiple sessions? Ask about our hour bundles — 3h for $249, 5h for $379.

What Our Clients Say

Thousands of Canadians trust IT Cares with their computers

"My PC was so slow I could barely use it. The technician optimized everything remotely in under an hour — it runs like new now. Excellent service, very patient."

SC
Sophie C.
Ottawa, ON

"I accidentally deleted years of family photos. I was in a panic, but IT Cares recovered almost everything. They were fast, professional, and affordable. Thank you!"

JM
Jean-Marc B.
Calgary, AB

"I'm a senior and not very tech-savvy. The IT Cares trainer was incredibly patient and helped me learn Windows 11 step by step. I finally feel confident using my computer!"

LF
Lise F.
Quebec City, QC

We Serve All of Canada

Remote support anywhere — on-site visits in major cities

Montreal
Remote & On-Site
Toronto
Remote & On-Site
Vancouver
Remote Support
Calgary
Remote Support
Ottawa
Remote Support
All of Canada
Remote — No Travel Needed

Ready to Fix Your Computer?

Our certified technicians are available 7 days a week — remote across Canada or on-site in Montreal

Schedule Service (581) 398-1270

❓ Frequently Asked Questions — Individuals

Answers to the most common questions from our home user clients

🏆

Need help? Talk to an expert directly

Our team is available to answer your questions and guide you toward the best solution

15+ years of experience +5000 sessions completed Serving all of Canada
(581) 398-1270 Send an email
How much does remote IT support cost for home users?
Our plans start at $59 for 30 minutes of quick support. For a full 60-minute troubleshooting session, the rate is $99. We also offer discounted hour bundles (3 hours for $249, 5 hours for $379) for recurring needs.
How does it work after payment?
After your payment, you will be redirected to our Calendly calendar to pick a time slot. You will then receive a confirmation email with instructions to download AnyDesk and prepare for the remote session.
Can you remove viruses from my computer remotely?
Yes, our Virus Removal & Security Cleanup ($79) service removes viruses, malware and spyware remotely — available across Canada. We run a full scan, remove all threats, install a reliable antivirus and secure your accounts.
How soon can I get service?
Most sessions can be scheduled within 24-48h. For urgent issues, call us directly at (581) 398-1270 and we will do our best to accommodate you quickly — regardless of where you are in Canada.
What if my issue is not resolved?
Satisfaction Guaranteed! If we cannot resolve your issue, we continue working on it at no extra charge or we issue a full refund.
Is payment secure?
Yes, all payments are processed by Stripe, the world leader in online payments. Your banking information is encrypted and never stored on our servers.
Où télécharger le logiciel d'assistance à distance ?
You can download AnyDesk for free at anydesk.com. Detailed instructions will be sent to you by email after your booking.
Do you offer training courses for beginners?
Yes, we offer comprehensive training for Windows 11 ($149), macOS ($169) and Essential Cybersecurity ($129). Each course includes hands-on exercises, lifetime access to content, and email support.
Do you help with Google Ads and SEO for personal use?
Absolutely! We help freelancers, individual entrepreneurs, and content creators optimize their online presence. Our services include Google Ads setup ($399), monthly optimization ($299/month), and SEO ($499/month).