Complete PC & Mac support for Edmonton residents and businesses — remote across Alberta
Fast remote fix for simple computer issues.
Full remote troubleshooting session for complex problems.
Complete removal of viruses, malware and spyware.
Edmonton holds a unique distinction: it is one of the coldest major cities in Canada, with winter temperatures regularly dropping below -30°C. When your computer stops working in January, the last thing you want to do is unplug it, pack it up, and drive across the city on icy roads. Remote IT support means a certified technician connects directly to your PC or Mac using AnyDesk — you stay warm at home, and we fix your problem in a single session.
Edmonton residents and businesses rely on us for:
Edmonton is Alberta's capital and one of Canada's most important government and public sector cities. Thousands of provincial employees, civil servants, and healthcare professionals rely on computers and secure networks every day. Whether you work for the Government of Alberta, Alberta Health Services, or one of the dozens of provincial departments headquartered here, technology failures translate directly into disrupted services. IT Cares provides fast, discreet remote repair that gets government professionals back to work without needing to call an IT ticket that takes days to process.
The University of Alberta is one of Canada's top research universities, with tens of thousands of students and faculty pushing the limits of academic computing. From thesis documents and lab data to software development projects, the stakes are high when computers fail. Our remote support gives U of A students and researchers a fast, affordable lifeline — resolved within the hour, with no campus visit needed.
Edmonton's winter climate is a real factor in IT failures. Extreme cold causes condensation when laptops are brought from outdoors to heated indoors, and home heating systems create static electricity that can damage components. Cold weather also means people spend more time indoors on their computers — which increases wear and the likelihood of malware exposure. Remote support is the most practical, convenient solution for Edmonton households year-round.
The Edmonton metro area is also rapidly growing in tech, with a strong startup ecosystem emerging around the Ice District and Stony Plain Road corridor. Small businesses and entrepreneurs need enterprise-grade IT support without full-time IT staff — that's exactly what IT Cares delivers remotely.
Areas we serve: Downtown Edmonton, Oliver, Glenora, Westmount, Jasper Place, Windermere, South Edmonton Common, Millwoods, Ellerslie, Sherwood Park, St. Albert, Spruce Grove, Leduc, Fort Saskatchewan, Beaumont.
Sound familiar? We can fix it — remotely, today.
Too many startup programs and a bloated hard drive are common culprits. We optimize your Edmonton system for fast, reliable boot times every morning.
Unwanted ads, browser redirects, and fake security alerts mean your system has malware. We deep-clean and lock it down completely.
BSOD from driver conflicts, RAM problems, or corrupted Windows files. We identify the exact cause and repair it remotely, no parts needed.
Accidentally deleted a critical file? Professional recovery tools can get it back before it's permanently gone. Contact us immediately for best results.
Network adapter issues, DNS misconfigs, or router problems — all diagnosed and resolved remotely for Edmonton households and offices.
Windows stuck updating for hours? We break the loop, complete the update safely, and restore your system — without data loss.
Simple, fast, and secure — from anywhere in Edmonton or Alberta
Call (581) 398-1270, book online, or use our chatbot to describe your issue. We respond within the hour.
Choose your service, pay securely via Stripe. Visa, Mastercard, and Apple Pay accepted.
Download AnyDesk (free, takes 2 minutes). We connect securely and diagnose your computer.
We fix your issue during the session and send you a written summary of what was done.
Unused hours carry over to your next session
Our technicians are ready — remote sessions available across Edmonton and all of Alberta
"My government laptop wouldn't connect to the VPN after an update. IT Cares fixed it remotely in under 30 minutes — saved my entire workday. Perfect service for Edmonton public servants."
"As a U of A student, I couldn't afford a $200 repair shop visit. IT Cares removed the virus and recovered my thesis files for $79. Called them on a Sunday — they answered and fixed it."
"Our small business in Windermere had a malware attack over the weekend. IT Cares was available Saturday morning and cleaned all four computers remotely. Highly recommend for Edmonton SMBs."
Everything you need to know before booking your IT support session in Edmonton
Our team is available to answer your questions and guide you toward the right IT support solution for Edmonton
Stay warm — book a remote session today. Most problems resolved in under 60 minutes. Serving Edmonton and all of Alberta, 7 days a week.