Edmonton is Alberta's capital city and one of Canada's northernmost major urban centres — with a metropolitan population of over 1.1 million and winters that routinely hit -30°C to -40°C with wind chill. For Edmonton residents, the idea of loading a broken computer into a car and driving across the city in a January blizzard is more than inconvenient — it can be genuinely dangerous.
Remote computer repair is the obvious solution, and IT Cares provides exactly that. Your Edmonton computer is fixed from your warm living room, with a certified technician connecting securely via AnyDesk. No outdoor trips, no shop drop-offs, no waiting days for a technician's schedule to open up.
Edmonton's economy is deeply tied to the oil and gas sector. Shift workers, field supervisors, and administrative staff for energy companies use personal computers at home for scheduling, training modules, safety certifications, and communication during their weeks at home. The University of Alberta — one of Canada's top research institutions — means a large population of students and academic staff also depend on reliable home computers. IT Cares serves all of these communities with the same professional, flat-rate service.
No driving, no waiting. Fixed from your home.
Phone (581) 398-1270 or book online. Describe the problem — no tech knowledge required. Free consultation, clear flat-rate quote before we start.
Download the free AnyDesk tool in 2 minutes. Share a one-time code with your technician. 256-bit encrypted — fully secure.
Your certified technician connects, diagnoses, explains, and fixes — all visible on your screen in real time. No surprises, no hidden work.
Issue resolved, connection permanently closed. Prevention tips included. Fixed or fully refunded — IT Cares' guarantee to every Edmonton client.
All services delivered remotely — no travel required at any temperature.
Complete removal of viruses, ransomware, spyware, and adware from your Edmonton PC or Mac. Professional antivirus setup and real-time protection configured.
Get Help →Startup bloat, malware, full drives, outdated drivers — all diagnosed and resolved. Edmonton computers run significantly faster after a single optimisation session.
Get Help →Blue screens, update failures, error messages — all resolved remotely. Microsoft 365 setup, fresh Windows installation, driver updates — all handled without a shop visit.
Get Help →Full support for MacBook, iMac, and Mac Mini — all recent macOS versions. Edmonton Mac users get the same expert service without driving to a West Edmonton Mall Apple Store.
Get Help →Outlook setup, Microsoft 365 configuration, email migration, hacked account recovery — complete email support for Edmonton home users and small businesses.
Get Help →Recover lost files and set up automatic cloud backup — Google Drive, OneDrive, or external drive. Protect your data against the drive failures that Edmonton's cold winters can accelerate.
Get Help →Patient, jargon-free computer help for Edmonton seniors — email, video calls, online banking, photo management. No need to go outdoors for help in winter.
Learn More →Edmonton small businesses — retail, services, contractors, trades — get professional IT support: network setup, cybersecurity, Microsoft 365, managed IT plans.
Learn More →Same flat rate for every Edmonton-area community.
Professional IT support — without leaving your warm home.
Edmonton's winters are severe. IT Cares eliminates the need to take your computer outdoors. We connect remotely within 2 hours — from your warm home, year-round.
Computer repair shops in Edmonton often book days in advance. IT Cares connects within 2 hours — including evenings and weekends.
$49–$149 all-in. No shop overhead, no travel surcharge for being in Edmonton. Full price known before we start, every time.
Our satisfaction guarantee is absolute. If the issue isn't resolved, you receive a complete refund. No fine print, no exceptions.
Computer problems don't happen on schedule. IT Cares is available every day — weekdays, weekends, and holidays — across all Edmonton neighbourhoods.
IT Cares has been operating since 2010. Certified, experienced professionals — not part-time students or neighbourhood technicians.
Clear flat rates — no Alberta surcharge, no surprises
Real reviews from real people across the Edmonton metro area.
"My laptop crashed in January and the last thing I wanted to do was drive it somewhere in -35°C. IT Cares connected remotely within 90 minutes. Fixed a corrupted Windows update and got everything running perfectly. Didn't have to leave my couch. Incredible."
"I'm a U of A student and my laptop was infected with malware right before finals. IT Cares cleaned everything up in one session and installed proper protection. They understood urgency and were available on a Saturday morning. Really saved my semester."
"I work oil and gas — 14 days on, 14 days off. When I'm home I need my computer to work for admin and training. IT Cares set up my whole home office system including Microsoft 365 remotely in one afternoon. Professional, fast, and honest pricing."
Ransomware, critical failure, or data at risk? No need to go outside. Our SOS Emergency line connects a senior technician within the hour — any day, any temperature.
Remote Computer Repair — Edmonton, Alberta
Remote IT support for Edmonton and the metro area — no outdoor travel required. Available 7 days a week, response within 2 hours.