WiFi not working, painfully slow, or dropping every few minutes? We fix home and small-office WiFi remotely — router setup, dead zones, weak signal and constant disconnects. From $59.99.
From a connection that won't work at all to dead zones and slow speeds — we find the real cause and fix it.
No internet at all? We work through your device, router and provider connection until you're back online.
We test real speeds, clear interference, move you to the faster band and fix poor placement.
Constant disconnects fixed: channel changes, firmware updates and settings that hold steady.
Rooms with no signal? We map coverage and recommend mesh only when it's genuinely needed.
New router or modem configured remotely: WiFi name, secure password, bands and guest network.
Lock down your network with a strong password, WPA3, a separate guest WiFi and parental controls.
A clear, methodical process — no guesswork, no jargon.
Tell us what's wrong: no internet, slow, dropping, or a dead room.
Secure remote session, or phone guidance if you're fully offline.
We test speeds, channels, signal and your provider connection.
Settings, firmware, channels and placement corrected.
We verify a stable, fast connection before we finish.
Flat remote rates for home and small office. No diagnostic fee, full refund if we can't fix it.
Running a business network instead? See Network Support and Managed IT Services.
WiFi has a way of failing at the worst possible moment: mid-meeting, in the middle of a movie, or just as you need to send something important. The frustrating part is that "the WiFi is broken" can mean half a dozen completely different things, each with its own fix. Since 2014 we've sorted out thousands of home and small-office networks, so we usually know within a few minutes which problem you actually have rather than just rebooting and hoping.
Slowness is rarely about your internet plan. More often the culprit is congestion on the older, crowded 2.4 GHz band, a router parked in a closet or behind the TV, an aging router that can't keep up, or devices clinging to a weak signal far from the router. We measure your real speed, move you onto the faster 5 GHz band where it makes sense, switch to a clearer channel away from your neighbours, and position the router for the best coverage. Most homes feel a clear difference by the end of a single session.
Few things are more maddening than a connection that disconnects every few minutes. The usual causes are interference from nearby networks on the same channel, an overheating or overloaded router, firmware that's fallen behind, or simply too many devices competing for bandwidth. We pin down which it is, change the channel, update the firmware, tune the settings, and then watch the connection long enough to confirm it actually holds steady before we hand it back. If a wired device is involved, our network support team can extend the fix further.
When the internet is completely down, the fix is methodical: we check your device, restart the modem and router in the correct order, renew the network settings, and test the line to your provider to find exactly where it breaks. If you're fully offline we can talk you through getting a basic connection by phone first, then connect remotely to finish properly. Dead zones — that one bedroom or basement corner where WiFi vanishes — are a coverage problem, and we map where the signal weakens before recommending a mesh system or extender. We only suggest extra hardware when it will genuinely solve the issue, never as an upsell. For anything beyond the network, our remote help service covers the rest, and you can always reach us through the contact page or call 1 (888) 711-9428.