Burning hot keyboard, a fan that screams, and a laptop that shuts off in the middle of a video call? We clean the packed dust, replace failing fans and renew the thermal paste so your machine runs cool and quiet again. Remote diagnosis from $59.99.
If your laptop is doing any of these, heat is the likely culprit
A real fix for the heat — not a temporary band-aid
We open the laptop and clear the felt-like dust packed into the heatsink fins and fan blades — the number-one cause of overheating.
A noisy, rattling or dead cooling fan gets swapped for a genuine or quality replacement so airflow and silence are restored.
Dried-out paste between the CPU/GPU and heatsink is scraped off and replaced with premium compound for the best heat transfer.
Remotely, we kill runaway processes, fix aggressive fan curves and remove bloatware that needlessly pins your CPU at 100%.
Start with a remote check — physical work is quoted up front
Available 7 days/week · 1 (888) 711-9428 · info@itcares.ca
Every laptop pulls cool air in through one set of vents, pushes it across a copper heatsink that sits on the hot CPU and GPU, and blows the warmed air back out. It is an elegant little system — until dust gets involved. Montreal homes are full of fine dust, pet hair and lint, and over two or three years that debris builds into a dense mat across the heatsink fins. Once airflow is choked, the heat has nowhere to go, the fan spins faster and louder to compensate, and temperatures climb anyway.
The second hidden culprit is thermal paste. That grey compound between the chip and the heatsink is what actually carries heat across the tiny gap between them. It is meant to stay soft, but heat cycling slowly dries it into a cracked, powdery crust that insulates instead of conducting. When that happens, even a clean fan cannot keep up. This is why a laptop that was perfectly quiet when new can become a roaring, shutdown-prone machine a few years later — and why a proper repair always pairs a deep cleaning with a fresh application of paste.
Modern processors will sacrifice speed to save themselves. The first thing you notice is thermal throttling: the CPU deliberately slows down to shed heat, so your once-snappy laptop crawls through everyday tasks. Push it harder — a video call, a game, exporting photos — and the chip hits its hard limit, triggering a protective shutdown with no warning and no chance to save your work. Left unchecked, sustained heat shortens the life of the battery, the motherboard solder joints and the screen hinges. Fixing the cooling early is far cheaper than replacing a cooked logic board, which is one reason our computer repair team treats overheating as a priority job.
Not every "hot laptop" needs to be opened up. A surprising number of cases are software: a stuck Windows process, a misbehaving driver, or an aggressive background app pinning the processor. We start with a remote session where we read your live temperatures, watch which process is generating the heat, correct fan-control settings and clear out the bloatware. If we can solve it in software, you are cool and quiet for $59.99 without anyone touching your machine. We also handle related Windows support issues in the same visit, since slow performance and overheating often share a root cause.
When the problem is physical — packed dust, a dead fan, hardened paste — we book an on-site appointment in Montreal. The diagnostic is free, you get a clear written quote before any work begins, and we test the laptop under load afterward so you can see the temperature drop for yourself. Households and small offices that want this kind of care year-round often pair it with our managed IT services so heat problems get caught before they cause a crash.
A few habits go a long way. Use your laptop on a hard, flat surface rather than a bed or couch, where soft fabric blocks the intake vents. Keep it out of direct sun and away from heat registers, and give the vents a gentle blast of compressed air every few months. Avoid stacking papers under or around it while it runs. If you regularly do demanding work, an inexpensive cooling stand helps. And if the fan starts getting loud again, do not wait for the shutdowns — an early message to our team usually means a quick, inexpensive cleaning instead of a bigger repair.
Three simple steps to a cool, quiet laptop
Book online or call. Describe the fan noise, the heat and when it shuts down — it all helps us pinpoint the cause.
A remote session reads your live temperatures. If a physical cleaning is needed, we book an on-site visit and quote first.
Dust cleared, fan and paste sorted, software tuned. We stress-test the laptop so you see the temperature drop.
Remote diagnosis Canada-wide · physical cleaning across the Montreal area
Let's cool it down. Book a remote diagnosis or call for same-day help in Montreal and surrounding area.