What Windows versions do you support?
Windows 11, 10, 8.1, 8, and 7. We also help with Windows Server 2016 through 2022 for small businesses.
Will Windows updates break my PC?
Why is Windows 11 so slow on my PC?
Usually a combination of background apps, low RAM, slow disk, and bloatware. Our optimization session brings most PCs back to fast in under 60 minutes.
Can you upgrade me to Windows 11?
Yes — we verify your PC meets the requirements (TPM 2.0, supported CPU) and walk through the upgrade with backup first. Flat $119.99 session.
My PC is still on Windows 7. Is that bad?
Microsoft no longer supports it — security risk. We can either migrate critical files to a new Windows 11 machine, or harden the Windows 7 PC if you genuinely need to keep it for legacy software.
Do you fix Microsoft Office / 365 problems too?
Yes — Outlook, Word, Excel, Teams, OneDrive. Sign-in errors, sync issues, license activation all included.
OneDrive isn't syncing properly. Can you fix it?
Yes. Most OneDrive issues are reset or re-authentication problems. We fix in 15–30 minutes during a regular session.
My activation key isn't working.
We help legitimize OEM keys, troubleshoot generic activation failures, and re-link Microsoft accounts to digital licenses.
Is remote Windows support safe?
Yes — AnyDesk uses 256-bit TLS encryption. You give one-time code, watch every action, disconnect anytime.
How much does Windows support cost?
Flat $119.99 CAD for most fixes. Complex setups (server migration, domain join) priced separately. Monthly plan from $9.99 — see
plans.
How long is a typical Windows support session?
30 to 60 minutes for most issues. Updates and major repairs can run longer — we keep you informed and never charge surprise fees.
What if you can't fix my Windows issue?
Full refund. If hardware is the cause we tell you what part is needed and where to buy at no charge.
