No hidden fees — you know the exact price before we start.
Flat-rate — no time limit
Book Now60-minute session (1 hour)
Book NowEvery type of infection removed — remote or on-site in Montreal and surrounding areas
Complete removal of trojans, worms, keyloggers, and all malware variants using enterprise-grade tools including Malwarebytes and ESET. PC and Mac both covered.
Isolation of active ransomware processes, removal, and file recovery attempt. For severe cases, clean Windows reinstallation performed remotely — also $99.
Elimination of tracking software, aggressive adware, and unwanted toolbars that slow your computer and steal your data. Full browser reset included.
Removal of rogue search engines, malicious browser extensions, and homepage hijackers from Chrome, Firefox, Edge, and Safari.
Deep-level rootkit detection and removal using specialized offline scanning tools. Rootkits hide from standard antivirus — we find and eliminate them completely.
Post-cleanup security setup: antivirus installation and configuration, Windows Defender optimization, firewall review, auto-updates enabled, and safe browsing practices shared.
Remote virus removal available now — most infections cleared within 60 minutes. On-site visits across Montreal, Laval, and South Shore.
Safe, fast, and fully transparent — remote across Quebec or on-site in Montreal
Call (888) 711-9428 or book online. Describe your symptoms — pop-ups, slowdowns, locked files — we will tell you exactly which service you need.
Choose Virus Cleanup ($59) or Deep Threat Removal ($99). Pay securely via Stripe. Visa, Mastercard, and Apple Pay accepted. Fixed price, no surprises.
Download AnyDesk (free, 2 minutes). Our technician connects securely, runs a full scan, and removes every threat — you watch the process live on your screen.
Your computer is clean, antivirus is installed, and we send you a written summary of everything removed plus tips to stay safe going forward.
Professional virus removal means a certified technician scans your entire system (not just a quick scan), removes ALL threats — including hidden rootkits and browser hijackers — then hardens your security to prevent re-infection. IT Cares uses enterprise-grade tools: Malwarebytes, ESET, and custom scripts.
Unlike a basic antivirus scan, professional removal includes:
We serve Montreal, Laval, Longueuil, Brossard, and West Island — remote or on-site. Serving Montreal-area clients since 2014.
Key cybersecurity facts every Montreal resident should know
Recognize these symptoms? Call us immediately.
Unwanted ads appearing even when you are not browsing? This is a classic adware or browser hijacker infection. We remove it completely.
Malware runs in the background using your CPU and RAM. If your computer became sluggish overnight, infection is a likely cause.
If your files show strange extensions and demand a ransom payment — you have ransomware. Stop using the computer and call us immediately.
Your browser sends you to unfamiliar search engines or shows irrelevant results. A browser hijacker has modified your settings.
Some malware specifically disables Windows Defender or your antivirus to avoid detection. If your protection is off and you cannot turn it back on, call us.
If your friends or colleagues report receiving suspicious emails or messages from you, your email account or computer may be compromised.
Trusted for virus removal across Montreal since 2014
"My laptop was hit with ransomware — all my photos were locked. IT Cares connected remotely, removed the threat, and recovered most of my files in under 90 minutes. Incredible."
"Pop-ups everywhere on my Mac. I thought Macs don't get viruses. The technician explained everything patiently and cleaned it completely. Very professional service."
"I was worried about giving remote access but the technician explained every step. The virus was gone in 45 minutes. They also installed Malwarebytes and showed me how to use it."
Everything you need to know before booking your virus removal session
Our Montreal team is available 7 days a week to guide you through the virus removal process
Book a remote virus removal session today — most infections cleared in under 60 minutes. Serving Montreal and all of Quebec, 7 days a week.