Gaming PC Specialists in Montreal Since 2014
A gaming PC is not a regular office computer. The components run hotter, draw far more power, and are pushed to their limits for hours at a time. When something goes wrong, a generic repair shop often swaps parts blindly. We do the opposite: we isolate the real cause before we touch your wallet. IT Cares has been helping Montreal gamers, streamers and builders keep their rigs running smoothly since 2014.
The most common reason a gaming machine "dies" is heat. Thermal paste dries out, fans clog with pet hair and dust, and a high-end GPU that was hitting a stable 65°C two years ago now throttles or shuts the whole system down mid-match. We open the case, clean it properly, re-apply quality thermal compound to the CPU and GPU, verify every fan and the radiator pump on liquid-cooled builds, and then re-test under a sustained gaming load — not just at idle, where the problem hides.
The second most common call is "no display." The tower powers up, the RGB lights come on, the fans spin — but the monitor stays black. We methodically test the graphics card in another slot, reseat the RAM one stick at a time, confirm the PCIe power cables are fully connected, and verify the monitor is on the right input and cable. If the card itself has failed, we tell you honestly and quote a replacement before ordering anything. We never install a part you didn't approve.
Many performance complaints — FPS drops, stutter, micro-freezes — turn out to be software, not hardware. A corrupt graphics driver, a Windows update that broke something, a background process eating CPU, or a failing boot drive can all wreck your frame rate. These software-side issues can frequently be solved remotely, with no need to bring your tower anywhere: a remote session is $59.99 for 30 minutes or $99.99 for 60 minutes. For true emergencies, our priority SOS service is $129.99. For physical hardware repairs, we provide a free diagnostic and a written quote — see our booking page for details.
Built your own PC and it won't post on first boot? That is one of the most satisfying problems for us to solve. A single misseated RAM stick, a forgotten EPS power cable, standoffs shorting the board, or a BIOS that needs an update for a newer CPU are all classic first-build culprits. Bring it in, or let us guide you, and we will get your build to its first successful boot.
