No hidden fees — pay only for what you need.
30-minute session
Book Now60-minute session (1 hour)
Book NowRemote via AnyDesk or on-site across Greater Montreal — 7 days/week, bilingual
Bring your external drive to us — free 15-minute diagnostic to confirm if data is recoverable. No charge if recovery is impossible.
Deleted files, formatted drives, corrupted file systems. Most logical recovery completed within 24–48 hours. Flat rate from $99.
Failed USB controller, broken connector, damaged enclosure. We extract the drive and read data directly when needed.
Drives with bad sectors get a sector-by-sector image copy to safe media before any recovery attempt — your data stays protected.
Failing external drive? We clone it to a new drive immediately so you never lose access to your files. Same day in most cases.
Forgot BitLocker, FileVault, or VeraCrypt password? We help recover encrypted external drives with proof of ownership.
Certified IT technicians available remotely or on-site across Greater Montreal — external HDD expertise
Simple, fast, and secure — from anywhere in Montreal or Greater Quebec
Call 1 (888) 711-9428, book online, or use our chatbot to describe your external HDD issue. We respond within the hour.
Choose your service, pay securely via Stripe. Visa, Mastercard, and Apple Pay accepted.
For remote: download AnyDesk on your device (free, 2 minutes). For on-site: we visit your Montreal, Laval, West Island, or South Shore home.
We resolve your external HDD issue during the session and send you a written summary of all changes made.
External hard drive repair in Montreal covers data recovery, drive diagnostics, and file restoration for all external HDD and SSD brands. IT Cares technicians work on WD My Passport, Seagate Backup Plus, Toshiba Canvio, LaCie Rugged, Samsung T7, and generic USB enclosures.
Remote diagnostics work when your drive is still detected. For drives that aren't recognized, click, beep, or need firmware repair, we provide in-person service in Montreal, Laval, West Island, and South Shore.
All external HDD services start at $59 (remote, 30 min). On-site visits from $99. Call 1 (888) 711-9428 — 7 days/week, bilingual service.
All major external hard drive and SSD brands — USB 2.0, USB 3.0, USB-C, Thunderbolt
Western Digital My Passport, My Book, Elements. Not detected, clicking, file system corruption.
Backup Plus, Expansion, One Touch, FreeAgent. Beeping, slow read, partition recovery.
Canvio Basics, Canvio Advance, LaCie Rugged, LaCie Mobile. Drop damage, USB controller failure.
Samsung T7, T5, Crucial X8, SanDisk Extreme. SSD data recovery, controller failure, firmware.
Does any of this sound familiar with your external HDD?
External hard drive doesn't appear in Finder, File Explorer, or Disk Management. We diagnose USB controller, enclosure, and file system issues.
Mechanical failure signs. We stop further damage immediately and provide a free recovery feasibility report before any work.
Drive asks to be formatted, files unreadable, partition shows as RAW. We rebuild the file system and recover data.
Photos, documents, work files deleted from external drive. We use professional recovery tools to restore them.
Dropped or wet external drive. We assess physical damage and recommend the safest recovery path.
Drive removed without ejection, now shows errors. We repair the file system and restore data integrity.
Everything you need to know before booking your external hard drive repair in Montreal
Our certified technicians are available to answer your questions and guide you to the right external HDD solution
Book a session today — most external HDD problems resolved in under 60 minutes. Serving Montreal, Laval, West Island, and South Shore, 7 days a week.