If you live outside a major city, you know the drill: the nearest Geek Squad is a two-hour drive, they want the computer for a week, and the bill is unpredictable. We fix computers remotely for farms, small towns, and remote communities across every province and territory. Saskatchewan grain farm or northern Ontario bush camp — if you have internet, we can help.
Satellite internet, rural DSL, LTE hotspot — we've connected through all of them. No minimum speed required to get started.
Skip the 2-hour round trip to the city. We connect in minutes from wherever you are, same day.
We support Trimble, John Deere Operations Center, Agri-Data, and other farm management tools that city tech shops have never heard of.
Flat rate, no surprises. If the repair requires a physical part, we tell you exactly what to buy and where — no charge for that advice.
Click any problem to see how we handle it remotely.
Starlink dropping, HughesNet throttled, or rural DSL barely loading pages — we diagnose and optimize your connection settings.
Trimble not syncing, John Deere Ops Center login broken, or Agri-Data crashing — we fix farm software most tech shops have never opened.
Printer offline, not connecting to the new router, or jamming every job — fixed remotely in under 30 minutes.
Locked out of Windows, email, or an online government portal — we recover access safely without losing your files.
Scary popup, files locked, or a suspicious email you clicked — we scan and clean thoroughly, no shop visit needed.
Farmhouse Wi-Fi that doesn't reach the shop or the grain bins — we configure extenders and mesh systems remotely.
Computer acting strange after a storm or power surge — we diagnose software damage and recover your data where possible.
Computer taking 10 minutes to boot, freezing mid-task, or running out of space — cleaned up and optimized remotely.
Simple as a phone call. You stay in control every step of the way.
Pick up any phone and call 1 (888) 711-9428. Tell us the problem in plain English — no tech words needed. We quote a flat $59 CAD upfront for most repairs.
You get a text or email with a single link. Click it, share a short code, and we're connected — works on Starlink, rural DSL, or LTE. Nothing to install in advance.
You see every step live. Stop us any time by clicking Disconnect. Most rural repairs are done in 30–60 minutes.
We close the session and send a plain-English summary of what we fixed. No follow-up drive, no waiting a week for parts.
AnyDesk uses 256-bit TLS encryption — same as Canadian banks. You see every action. Disconnect anytime.
| Feature | IT Cares | Geek Squad / HelloTech |
|---|---|---|
| Requires driving to a city | Never — 100% remote | Yes, often 1–3 hours away |
| Works on Starlink / satellite internet | Yes | In-store only — N/A |
| Farm & agricultural software support | Yes — Trimble, JD Ops Center | Rarely |
| Price | $59 CAD flat | $100+ plus fuel |
| Wait time | Starts in ~15 minutes | Days to weeks |
| Serves NWT, Yukon, Nunavut | Yes | No locations there |
| Refund if not fixed | Full refund | Rarely |
| Bilingual EN/FR | Yes | Not guaranteed |
Pricing and service details from public sources, accurate as of 2026.
5.0 average across 30+ verified reviews
“My John Deere Operations Center stopped syncing two days before harvest. I called IT Cares and they fixed the software issue in 45 minutes over Starlink. I don't know what I would have done driving to Regina and leaving my equipment in the field.”
— Dale K., near Moose Jaw SK (grain farmer)
“The nearest computer shop is an hour and a half away and they wanted the laptop for a week. IT Cares connected remotely, removed the virus, and gave it back to me in under an hour. This service should be better known up north.”
— Sylvie T., Kapuskasing ON (northern Ontario)
“Mon internet est lent mais ça a quand même fonctionné. Le technicien a réglé mon imprimante et mes mots de passe en français, sans que j'aie à bouger de chez moi. Excellent service pour les régions éloignées.”
— Raymond D., rural New Brunswick
“Living in the Yukon means tech help basically doesn't exist locally. IT Cares connected through my satellite internet, cleared a virus that had been slowing my computer for months, and charged me $59. I've recommended them to everyone in town.”
— Leanne F., Watson Lake YT
