How much does iPhone data recovery cost?
iPhone data recovery at IT Cares starts with a $49 diagnostic. Logical recovery (corrupted iOS, failed update, accidental deletion from a physically intact phone) is $349. Physical chip-level recovery (broken screen with logic board damage, water damage, dropped iPhone) is $799. We recover photos, contacts, messages, WhatsApp, Notes, and app data. No-data-no-pay applies: if we recover nothing, you only pay the $49 diagnostic.
Can you recover WhatsApp messages from a broken iPhone?
Yes — WhatsApp data is stored in the iPhone’s NAND flash storage chip. Using chip-level extraction tools, we can access the raw storage, extract the WhatsApp database files, and reconstruct your chats, photos, voice messages, and shared documents — even from a completely non-functional iPhone with a broken or missing screen.
Does water damage make iPhone data recovery impossible?
Not always — but time and actions matter critically. Do NOT power on a wet iPhone. Do NOT charge it. Do NOT use rice or a hair dryer. Bring it to us as-is as quickly as possible. The NAND storage chip is fairly resistant to liquid damage — it’s the logic board that is vulnerable. If the board hasn’t been short-circuited by charging, corrosion-level recovery is often possible within 48–72 hours of the incident.
Can you bypass the iCloud Activation Lock to recover data?
For data recovery purposes, we access the NAND storage chip directly, bypassing the iCloud lock entirely. The recovered data (photos, messages, contacts) is extracted as individual files — we do not bypass iCloud to re-activate the device for general use. This service is exclusively for recovering your own personal data from a device you own.
What if my iPhone screen is broken but the phone still turns on?
If the phone is still functional (turning on, responding, connecting to iTunes/Finder), data recovery is simpler and typically falls under the $349 logical tier. We can mirror the iPhone using DFU mode without needing a working screen. If the board has also been damaged by the drop, chip-level recovery at $799 may be required — the $49 diagnostic tells you which scenario applies.
My iPhone is disabled — can you recover data without erasing it?
If you have an iTunes or iCloud backup, restoring from backup is the simplest path. If you have no backup and the iPhone is disabled (“iPhone is disabled, connect to iTunes”), chip-level extraction can access the raw NAND without triggering the erasure that iTunes performs. Success depends on the iOS version and encryption level — the $49 diagnostic assesses your specific device.
Can I recover data for free?
If you have an iCloud backup or iTunes/Finder backup, you can restore for free. For recently deleted photos, the iPhone “Recently Deleted” album holds items for 30 days. If you have no backup and the phone is physically damaged, professional chip-level recovery is the only option. Our $49 diagnostic assesses whether your data is still recoverable before you commit to anything.
Do you also recover data from Android phones?
Yes — we recover data from Samsung Galaxy, Google Pixel, LG, Motorola, OnePlus, and other Android devices. Broken screen, water damage, motherboard failure, and accidental factory reset scenarios are all supported. Same pricing applies: $49 diagnostic + $349 logical or $799 chip-level. See our
data recovery hub for full details.
Where can I bring my broken iPhone for data recovery in Montreal?
IT Cares workshop is at Rue Richmond, Montreal QC H3J 0C4. Open 7 days a week, Mon–Fri 9am–6pm, Sat–Sun 10am–5pm. Call 1 (888) 711-9428 or book online. We also accept secure mail-in if you’re outside Greater Montreal — we provide packaging instructions for safe shipping of fragile devices.
