IT Cares offers professional data recovery for Vancouver residents via mail-in service. Ship your HDD, SSD, NVMe, or iPhone using our prepaid Canada Post label from any Vancouver V6B or BC postal code. Diagnostic within 24h of arrival at our Montreal lab. Prices from $49 (diagnostic) to $1499 (complex mechanical). No-data-no-pay guarantee. Bilingual EN/FR since 2014. Call 1 (888) 711-9428.
Vancouver clients ship their failed drives to our Montreal recovery lab via Canada Post Xpresspost. The process is fully remote — you never need to leave the Lower Mainland. We've recovered drives from Yaletown condos, Gastown startups, Kitsilano home offices, and UBC research departments.
With a population of over 675,000 and one of Canada's most tech-active economies, Vancouver is a major source of data recovery requests — from dropped MacBook SSDs at coffee shops on West 4th to flooded basement NAS servers in Mount Pleasant.
Every spin attempt on a mechanically failing drive risks permanent platter damage. Call 1 (888) 711-9428 before doing anything — we'll advise you on safe packing and transit preparation specific to your failure type.
Mail-in from V6B (downtown), Kitsilano V6K, Gastown V6B, and all of BC
Read-head failure on a Seagate or WD drive in your Yaletown apartment. Power off immediately — each click risks the platters. Ship to our Montreal lab for mechanical recovery.
Vancouver's wet climate means water-damaged drives are common. A flooded Mount Pleasant basement can take out a NAS. Do NOT power on — seal it and ship immediately.
MacBook Pro with T2/M1/M2 chip SSD failure is common in Vancouver's tech community. APFS encryption and Apple Silicon require specialized recovery — we handle it.
Deleted a year of photography from your Gastown studio's external drive? Stop writing to it immediately. Logical recovery has a 95%+ success rate when actioned quickly.
Vancouver tech startups and studios rely on QNAP/Synology NAS units. Degraded RAID arrays, controller failures, multiple drive failures — all handled via mail-in.
SSD suddenly disappearing from your Kitsilano home office workstation? Controller failure, firmware corruption, or wear-leveling issue — we diagnose and recover at the chip level.
Transparent fixed prices. No surprises. No-data-no-pay.
No-data-no-pay guarantee — nothing owed if we can't recover your data.
1 (888) 711-9428 — describe your failure, get pre-ship advice.
Canada Post Xpresspost emailed to you. No shipping cost.
Anti-static wrap + rigid box + 2" padding all sides.
Any Canada Post or Purolator location. 2-3 days to Montreal.
Written report within 24h of receipt. Firm fixed price.
Approve by phone/email. Decline anytime — only $49 diagnostic.
New drive or USB shipped tracked back to your BC address.
IT Cares handles logical, firmware, PCB, and SSD recovery in-house at our Montreal lab. For extreme mechanical failures involving platter-level damage, we partner with a certified ISO cleanroom facility in Montreal. You are always informed and the cost is included in your upfront quote.
A Kitsilano-based wedding photographer accidentally formatted a 2TB Seagate external drive containing photos from three recent weddings before transferring to cloud backup. She called us immediately, stopped using the drive, and shipped via Canada Post Xpresspost to Montreal. Diagnostic confirmed a clean logical format — no physical damage. Recovery: 100% of RAW and JPEG files (47,000+ images) retrieved within 2 business days of receipt. Cost: $349.
Diagnostic is $49 CAD. Logical recovery is $349. Mechanical failure is $799. Complex cases are $1499. No-data-no-pay guarantee on all tiers.
iPhone data recovery starts at $349 for logical failures (corrupted iOS, inaccessible backup) and up to $799 for physical damage. $49 diagnostic applies first.
Free tools like Recuva or TestDisk can help on healthy drives with logical failures. Never run these on a clicking or physically damaged drive — call IT Cares first for a free assessment.
IT Cares accepts mail-in from Vancouver and all of BC. Use our prepaid Canada Post label — diagnostic starts within 24h of receipt at our Montreal lab.
Yes — external drives (USB, Thunderbolt, eSATA) are fully supported via mail-in from Vancouver. Whether logical or mechanical failure, IT Cares can recover it.
Don't force-power or run CHKDSK. Pack in anti-static foam and a rigid box, then ship using our prepaid label. $49 diagnostic and written quote before any work.
Yes — from Vancouver V6B and all of BC. Canada Post Xpresspost takes approximately 2-3 business days to Montreal. Prepaid return label included.
Canada Post Xpresspost from Vancouver takes 2-3 business days to Montreal. Purolator Express Next Day is also available for urgent recoveries.
Yes — our packing instructions ensure safe transit. Anti-static wrap, rigid box, 2 inches of padding on all sides. Add shipping insurance for peace of mind on high-value drives.
Yes — we recover MacBook Pro and Air SSDs (APFS, T2, M1, M2 architectures) via mail-in. Call us first at 1 (888) 711-9428 as Mac drives require specific pre-ship handling steps.
Free prepaid label. $49 diagnostic. No-data-no-pay. Bilingual service since 2014.
IT Cares · Rue Richmond, Montreal QC H3J 0C4 · Serving Vancouver since 2014