IT Cares provides professional data recovery for Edmonton via secure mail-in service. Ship your HDD, SSD, RAID, or iPhone from any Edmonton T5J or Alberta address using our prepaid Canada Post label. Diagnostic within 24h of arrival at our Montreal lab. Pricing: $49 diagnostic / $349 logical / $799 mechanical / $1499 complex. No-data-no-pay guarantee since 2014. Call 1 (888) 711-9428.
Edmonton's growing tech scene, healthcare sector at the University of Alberta area, and energy industry around Whyte Ave generate diverse data recovery needs. IT Cares serves all Edmonton postal codes — T5J (downtown), T6G (university area), T6E (Old Strathcona) — via a fully remote mail-in recovery service.
The process requires no in-person visit. We ship you a prepaid Canada Post Xpresspost label; your drive arrives at our Montreal lab in 2-3 business days, and diagnostic begins within 24 hours of receipt.
Drives stored in vehicles or cold garages during Edmonton winters must be allowed to warm to room temperature before power is applied. Condensation inside a cold drive can cause a short circuit. Call 1 (888) 711-9428 first — we'll advise on safe handling before you ship.
Mail-in from T5J (downtown), Old Strathcona T6E, Whyte Ave T6G, and all of Alberta
A clicking Seagate or WD drive at your Garneau home office signals read-head failure. Power off immediately — call 1 (888) 711-9428 before any disk utility attempts.
Edmonton winters are extreme. A drive left in a cold car or garage can suffer condensation damage. Never power on a cold drive. Let it warm to room temperature, then call us.
Edmonton's energy and healthcare sectors use enterprise NAS arrays. RAID 5 degraded, controller failure, multiple drive failures — all handled via mail-in to our Montreal lab.
Deleted a semester of University of Alberta research data? Formatted a Bonnie Doon home NAS by mistake? Stop using the drive immediately — recovery success rate is very high when actioned fast.
Alberta's power grid events can fry a drive's circuit board. PCB repair requires matching the exact calibration data — we source donor boards for all major brands.
NVMe drives in Oliver-area workstations or university laptops suddenly disappearing from BIOS — controller failure, firmware corruption, or NAND wear. We recover at chip level.
No-data-no-pay guarantee — if we can't recover your data, you owe nothing beyond the $49 diagnostic.
1 (888) 711-9428. Describe failure, get safe pre-ship advice.
Canada Post Xpresspost emailed. Free shipping.
Anti-static wrap, rigid box, padding. Warm drive to room temp first.
2-3 days to Montreal.
Written report within 24h. Firm fixed price.
Phone or email. Only $49 if declining.
New drive or USB shipped tracked to AB address.
A graduate researcher in the T6G area heard a clicking noise from their external 6TB WD drive containing 2 years of bioinformatics data. They powered off immediately and called IT Cares. We shipped a Purolator Next Day label. Drive arrived in Montreal the following morning. Diagnostic confirmed read-head failure on two heads out of four. Clean-room partner lab intervention: 87% of data recovered including all primary research files. Returned within 7 business days. Cost: $799.
Diagnostic is $49 CAD. Logical recovery is $349. Mechanical failure is $799. Complex cases are $1499. No-data-no-pay guarantee.
iPhone data recovery starts at $349 for logical failures and up to $799 for physical damage. $49 diagnostic with no commitment.
Free tools may work on healthy drives with logical failures. Never use on mechanically failing drives — call IT Cares for a free phone assessment first at 1 (888) 711-9428.
IT Cares accepts mail-in from Edmonton T5J via Canada Post. Diagnostic within 24h of receipt at our Montreal lab. No in-person visit required.
Yes — all external drives are fully supported via mail-in from Edmonton. Logical and mechanical failures both handled.
Don't force-power or run disk tools. Pack carefully and ship with our prepaid label. $49 diagnostic and written quote before any work begins.
Yes — from Edmonton T5J and all of Alberta. Canada Post Xpresspost takes approximately 2-3 business days to Montreal. Return shipping included.
Canada Post Xpresspost from Edmonton takes 2-3 business days to Montreal. Purolator Next Day is also available for urgent cases.
Yes — anti-static wrap plus a rigid padded box ensures safe transit. In winter, allow the drive to warm to room temperature before packing to avoid condensation.
Properly sealed drives in a padded box are safe during transit, even in cold weather. Canada Post and Purolator climate-control their vehicles. The main risk is condensation when a cold drive is suddenly powered on — our packing instructions address this.
Free prepaid label. $49 diagnostic. No-data-no-pay. Since 2014.
IT Cares · Rue Richmond, Montreal QC H3J 0C4 · Serving Edmonton since 2014