No hidden fees — pay only for what you need.
30-minute session
Book Now60-minute session (1 hour)
Book NowPC or Mac — remote or on-site in Kirkland, Pointe-Claire, DDO, and beyond
We service all Apple and Windows computers on the West Island — MacBook Air, MacBook Pro, iMac, Mac Mini, and all Windows laptops and desktops. Remote or on-site.
Complete disinfection, ransomware removal, antivirus setup. Protecting Kirkland, Pointe-Claire, and DDO devices — flat rate $79, guaranteed results.
Router configuration, WiFi extenders, smart home networks, VPN setup, and connection drops — all fixed remotely or on-site across the West Island.
Deleted files, formatted drives, failed hard disk or SSD. We recover your photos and documents for West Island clients — fast and securely.
New Mac setup, full Mac-to-Mac migration, macOS reinstall, data transfer — all your files, apps, and settings moved to your new machine without losing anything.
Network setup, cybersecurity, Office 365, managed IT for West Island businesses in Kirkland, Pointe-Claire, DDO, and Beaconsfield. Remote or on-site.
Our technicians are ready — remote sessions available within 2–4 hours, on-site visits across the West Island
Simple, fast, and secure — from anywhere on the West Island of Montreal
Call (888) 711-9428, book online, or use our chatbot to describe your issue. We respond within the hour.
Choose your service, pay securely via Stripe. Visa, Mastercard, and Apple Pay accepted.
For remote: download AnyDesk (free, 2 minutes). For on-site: we come to your home in Kirkland, Pointe-Claire, DDO, or Beaconsfield.
We fix your issue during the session and send you a written summary of everything that was done.
The West Island refers to the mostly English-speaking suburban communities on the western tip of Montreal Island — including Kirkland, Pointe-Claire, Dollard-des-Ormeaux, Beaconsfield, Baie-d'Urfé, Pierrefonds, Roxboro, and Sainte-Anne-de-Bellevue.
The West Island has one of the highest Mac ownership rates in Quebec, with many English-speaking households using Apple devices. IT Cares provides bilingual IT support — with full English service — across all West Island communities, both remotely via AnyDesk and on-site at your home.
Remote sessions start at $59. On-site West Island home visits start at $99. Call (888) 711-9428 — 7 days/week.
Complete coverage across the West Island — remote or on-site
Remote and on-site IT support for Kirkland residents and businesses. Same-day remote available.
Full IT support for Pointe-Claire homes and businesses — PC, Mac, WiFi, data recovery.
IT support for DDO residents — virus removal, slow Mac, WiFi setup, business networks.
On-site and remote IT support for all western West Island communities.
Does any of this sound familiar?
If your MacBook or PC takes forever to load, we optimize startup items, clean junk files, and boost performance — remotely or at your home in Kirkland or Pointe-Claire.
Unwanted ads, browser hijacks, suspicious alerts — classic malware signs. We perform a deep clean and secure your West Island device completely.
Unstable WiFi is one of the top complaints on the West Island. We diagnose router issues, extend coverage, and fix connection drops — remotely or on-site.
macOS update loops, failed upgrades, or stuck installations — we break the loop and restore your Mac to working order without data loss.
Accidentally deleted photos or documents? We use professional recovery tools to retrieve your files before they are permanently overwritten.
Forgot your password or got locked out of macOS or Windows? We restore your access securely without erasing your data.
Everything you need to know before booking your IT support session on the West Island
Our team is available to answer your questions and guide you toward the right IT support solution for the West Island
Book a session today — most problems resolved in under 60 minutes. Serving Kirkland, Pointe-Claire, DDO, Beaconsfield, and all of the West Island, 7 days a week.
Looking for remote computer repair anywhere in Canada? View our Canada-wide remote repair service →