Clear pricing, no surprises. No subscription, no contract required.
30-minute remote session
Book NowOn-site home visit — Montreal area
Book NowFriendly, patient help with any device — PC, Mac, tablet, or smartphone
Gmail or Outlook email setup, Zoom, FaceTime, Google Meet, and WhatsApp video calls — including camera, microphone, and sound testing. Stay connected with family anywhere in the world.
We install scam-blocking software, explain how to recognize phishing emails and fake tech support calls, and set up two-factor authentication. Seniors are targeted — we protect you.
Printer not working, WiFi keeps disconnecting, or trouble connecting a new device? We fix all connectivity issues and make sure everything works reliably at your home in Montreal.
Is your computer taking forever to start or running slowly? We clean it up, remove unnecessary programs, and optimize it so it runs smoothly again. PC and Mac both covered.
Help organizing your family photos, creating folders, backing up precious memories to the cloud, and transferring files from old devices to new ones. Never lose a photo again.
Step-by-step guidance on safe browsing, recognizing scams, understanding passwords, and using your computer confidently. We provide a simple printed reference guide to keep.
No rush, no jargon — we explain everything clearly at your pace. Remote sessions from the comfort of your home, or home visits across Montreal, Laval, West Island, and South Shore.
Simple steps — no downloads needed, no store visit, no rushing
Call (888) 711-9428 or ask a family member to book online. Tell us what you need help with — we will suggest the right type of session for you.
For remote sessions: we walk you through downloading a small free program (AnyDesk) in just 2 minutes. Or we come to your home — no preparation needed.
Our technician explains every step in plain English, at your pace. You watch, ask questions, and learn — no rushing, no judgment, ever.
You receive a written summary of what was done, plus simple tips to keep your computer running well. Family members receive the same summary if they booked.
Senior computer support means a patient, English-speaking technician who explains everything clearly — no tech jargon, no rushing, no judgment. IT Cares technicians are trained to work with seniors at a comfortable pace, ensuring you understand and feel confident with your technology.
We help Montreal seniors with:
Remote sessions from home or on-site visits across Montreal, Laval, West Island, and South Shore. 40% of our senior clients are referred by family members who live in another city — we coordinate everything and keep families informed.
Seniors are the most targeted group for tech scams in Canada — we take this seriously
Callers claim to be from Microsoft or Apple, saying your computer is infected. They ask for remote access or payment. We teach you how to identify and hang up on these scams immediately.
Emails that look like they are from your bank, Canada Post, or the CRA — asking you to click a link and enter personal information. We show you the warning signs to spot them every time.
We set up strong passwords, enable two-factor authentication on key accounts (email, bank), and explain how to use a password manager safely — reducing your risk of account theft.
You are not alone — these are the most common requests we receive every week
Locked out of Gmail or Outlook, forgotten password, email not loading. We restore access and set up your email so it works reliably every day.
Camera not showing, microphone muted, cannot hear family. We configure everything and stay with you until your first video call is successful.
Takes 10 minutes to start, freezes constantly. We remove junk programs, clean the startup, and restore the speed your computer used to have.
Printer offline, not found on WiFi, documents stuck in queue. We fix the connection and test it until every page prints correctly.
Pop-ups everywhere, strange messages, something feels wrong. We scan your computer, remove all threats, and install protection so it does not happen again.
Accidentally deleted, computer crashed, phone photos not transferring. We recover what we can and set up automatic cloud backup so your memories are safe forever.
WiFi disconnecting, slow speeds, cannot connect the new tablet. We diagnose and fix your home network so every device stays connected.
New laptop, tablet, or phone — we set it up from scratch, transfer your files and contacts, install your apps, and walk you through using it confidently.
Trusted by Montreal seniors and their families since 2014
"My 82-year-old mother was not able to video call us. The technician was so patient — he set up Zoom, tested the camera and sound, and stayed until she made her first call to her grandchildren. Wonderful service."
"I was scared I clicked something wrong and gave money to scammers. The technician explained what happened, cleaned my computer, and taught me how to recognize scam emails. I feel so much safer now."
"I live in Toronto and booked IT Cares for my father who is 79 and lives alone in Montreal. They set up his new laptop, email, and Zoom — and sent me a full summary after. Exactly what I needed."
Questions from Montreal seniors and their families before booking
Our team answers calls from seniors and family members every day. No question is too basic — we are here to help.
Book a remote or home-visit session today. No rush, no jargon — we explain everything clearly. Serving Montreal seniors and their families 7 days a week.