No hidden fees — pay only for what you need.
We pick up, we listen, and we solve it. No online forms needed — just call 1 (888) 711-9428.
Simple, clear, and always at your pace
Call 1 (888) 711-9428 or click "Schedule Service." Tell us in your own words what is happening — we will take it from there.
We walk you through installing AnyDesk — a safe remote tool. It takes about 2 minutes and you can disconnect any time you want.
We fix the problem while talking you through every step. You see exactly what we are doing on your screen — no secrets.
Before we finish, we explain what happened and show you simple ways to avoid the same problem. We are always here if you need us again.
Tech support scams are one of the most common crimes targeting seniors in Canada. You may receive a phone call claiming to be from Microsoft, Apple, or your bank — warning that your computer has a virus and demanding remote access or payment. These calls are always fake.
If you have already given someone remote access to your computer or paid them with gift cards or wire transfer, call us immediately at 1 (888) 711-9428. We will assess the damage, remove any software they installed, change your passwords, and help you report the fraud.
We handle all of these — patiently and clearly
A message says "Your computer is infected — call Microsoft now." This is a scam. We remove the software behind it and secure your machine.
Takes 15 minutes to start. Freezes when you open email. We clean up your computer so it runs like it did when it was new.
Cannot send messages, lost your password, or emails going to spam. We fix it and set you up so it works reliably every day.
Zoom not opening, camera not working, cannot hear your grandchildren. We set everything up and do a test call with you.
"Printer offline" or no ink showing — we diagnose and fix printer issues remotely so you can print your documents again.
Locked out of your email, bank website, or Windows account. We safely recover access and help you set up a simple password system.
Real stories from real clients across Toronto
"I was so embarrassed — I had given that fake Microsoft man access to my computer. IT Cares was kind about it, removed everything harmful, and spent an hour teaching me how to recognize scams. I feel so much safer now."
"My son lives in Vancouver and wanted me to use Zoom to see the grandchildren. The technician walked me through every step without making me feel like I should already know. Now I video call every Sunday."
"My computer had not been working properly for two years. I was afraid it would cost a fortune. IT Cares fixed everything in one hour for $99 and explained exactly what was wrong. I wish I had called sooner!"
We help seniors in all parts of Toronto and the GTA
We are here for Toronto seniors — patient, kind, and always on your side.
1 (888) 711-9428 — Available 7 days a week
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