Fredericton, as New Brunswick's provincial capital, is home to a large concentration of government employees, civil servants, and public sector workers who rely on secure, stable computer systems daily. When a government laptop stops connecting to VPN, or a policy analyst's Windows machine crashes before a deadline, there's no time to wait for an IT ticket. IT Cares provides immediate remote support — connecting within hours, resolving the issue live, and getting provincial employees back to work without disruption.
Moncton is New Brunswick's commercial and transportation hub — and it is also the heart of Acadian culture. With a majority French-speaking population and strong bilingual community, Moncton residents and businesses need an IT provider who can communicate fluently in both languages. IT Cares does exactly that. Our bilingual technicians provide the same high-quality support in French and English, without the language barrier that other national IT firms often create for Moncton's Francophone businesses.
Saint John is NB's port city, with a strong industrial, healthcare, and manufacturing base. Businesses in Saint John often deal with legacy systems, complex networks, and high-stakes operational technology. Our technicians handle complex software environments, Office 365 deployments, network troubleshooting, and cybersecurity hardening — all remotely.
The University of New Brunswick (UNB) in Fredericton and the Université de Moncton both have thousands of students who depend on laptops for coursework, research, and communication. Remote IT repair is the ideal solution for students who need help fast, affordably, and without leaving campus or their residence.
Rural NB — the Acadian Peninsula, Miramichi, Restigouche, and Charlotte County — has very limited local IT support. IT Cares reaches every corner of the province remotely.
Areas we serve across NB: Fredericton, Moncton, Saint John, Dieppe, Riverview, Rothesay, Bathurst, Edmundston, Campbellton, Miramichi, Shediac, Sussex, Grand Falls, Oromocto, and all rural New Brunswick.
Complete bilingual PC & Mac support for all NB residents and businesses
Fast remote fix — in English or French.
Full remote troubleshooting for complex problems.
Complete removal of viruses, malware and spyware.
Fredericton, Moncton, Saint John — and everywhere in between.
Bloated startup programs, full hard drives, outdated drivers — we optimize your NB system for reliable, fast performance every day.
Deep clean of all malware, ransomware, adware, and browser hijacks — with antivirus installed and secured afterward.
BSOD errors from driver conflicts or corrupted system files diagnosed and resolved remotely, every time.
Government employees and remote workers in NB often face VPN configuration problems. We resolve these securely and efficiently.
Data recovery for deleted files, corrupted drives, and accidentally formatted storage — before the data is permanently gone.
Dropped WiFi, DNS issues, printer configuration, router setup — all resolved remotely for NB homes and businesses.
Simple, fast, bilingual — from anywhere in New Brunswick
Call (581) 398-1270 in English or French. Or book online. We respond within the hour.
Choose your service, pay securely via Stripe. Visa, Mastercard, and Apple Pay accepted.
Download AnyDesk (free, 2 minutes). Our bilingual technician connects and diagnoses your system.
We fix your issue and send a written summary. Not fixed? You don't pay.
Unused hours carry over to your next session
Our bilingual technicians are ready — anywhere in NB, 7 days a week
Your questions answered — in English or French
Fredericton, Moncton, Saint John — or anywhere in NB. Book a remote session today. 7 days a week, EN/FR.