Computer repair costs in Canada range from $40 for a basic diagnostic to $2,500+ for complex data recovery from a physically damaged drive. Most common repairs — virus removal, SSD upgrades, OS reinstalls, and RAM upgrades — fall between $80 and $250 CAD including parts and labour. This guide breaks down realistic 2026 prices for every common repair type, explains when DIY makes sense, and shows you how to avoid overpaying.
Complete Computer Repair Price Guide — Canada 2026
| Repair Type | Price Range (CAD) | Typical Turnaround |
|---|---|---|
| Diagnostic / Assessment | $0–$80 (often free with repair) | Same day |
| Virus / Malware Removal | $80–$150 | 2–4 hours |
| Ransomware Incident Response | $150–$350+ | 4–8 hours |
| SSD Upgrade (incl. drive + cloning) | $120–$220 | Same day |
| RAM Upgrade (incl. parts) | $70–$150 | Same day |
| Windows OS Reinstall | $80–$150 | 2–4 hours |
| Data Recovery (software) | $150–$500 | 1–3 days |
| Data Recovery (physical / clean room) | $500–$2,500+ | 5–15 business days |
| Laptop Screen Replacement | $120–$350 (MacBook: $250–$600+) | Same day – 2 days |
| Power Jack / Charging Port Repair | $80–$180 | Same day – 1 day |
| Keyboard Replacement (laptop) | $80–$200 | Same day – 1 day |
| Motherboard Repair / Replacement | $150–$500+ (labour) + parts | 3–7 days |
| PC Tune-Up (software) | $60–$120 | 1–2 hours |
| Thermal Paste / Cooling Service | $60–$120 | Same day |
| Network / WiFi Setup | $80–$200 | 1–2 hours |
About IT Cares pricing
IT Cares charges a free diagnostic — we identify the problem at no cost and give you a firm quote before doing anything. Diagnostics are never billed when you proceed with the repair. Call (581) 398-1270 or use our online booking to get started.
Detailed Breakdown: What You're Actually Paying For
Diagnostic / Assessment: $0–$80
A diagnostic involves a technician inspecting your hardware (physical condition, drive health, RAM tests, temperature readings) and software (OS errors, startup programs, malware scan) to identify the root cause of the problem. Many reputable shops offer free diagnostics because the diagnostic is the first step of the repair — others charge $40–$80 which is typically applied toward the repair cost.
Red flag: Any shop that charges for a diagnostic and does not apply that fee toward the repair is not operating in your interest.
Virus and Malware Removal: $80–$150
Professional virus removal involves multiple scanning tools (not just one), manual inspection of startup entries and scheduled tasks, browser cleanup, and verification that the system is clean after removal. More severe infections — rootkits, ransomware, deeply embedded trojans — take longer and cost more. A standard adware or browser hijacker infection is at the lower end; a rootkit or ransomware incident is at the higher end.
What's included: Multi-tool scan, manual cleanup, browser reset, startup audit, and a post-clean verification reboot.
SSD Upgrade: $120–$220 All-In
An SSD upgrade involves purchasing the drive, physically installing it, and cloning the existing drive (copying your entire Windows installation, files, and programs to the new drive so you don't lose anything). The drive itself costs $50–$80 CAD for a 500 GB SATA SSD; an NVMe SSD costs slightly more. Labour for a desktop is 30–45 minutes; for a laptop it can be 1–2 hours depending on the model. This is the most valuable upgrade you can make to an older PC.
Windows OS Reinstall: $80–$150
A clean Windows reinstall removes all accumulated system problems, malware, and bloatware. The technician backs up your data, reinstalls Windows from scratch, reinstalls drivers, and transfers your data back. A "reset" via the Windows Recovery option is faster and simpler (and something you can do yourself for free); a full clean install done by a technician ensures all manufacturer bloatware is gone and all drivers are properly installed.
Data Recovery: $150–$2,500+
Data recovery has two very different cost tiers depending on the type of failure:
- Software-level recovery ($150–$500): For accidentally deleted files, formatted drives, file system corruption, or minor drive issues. Uses software tools to reconstruct file system data. Success rate is 70–95% depending on how long ago the data was deleted and whether the drive has continued to be written to.
- Physical / clean-room recovery ($500–$2,500+): For drives with mechanical failure — clicking sounds, seized motors, burned electronics, or head crashes. Requires disassembling the drive in a dust-free cleanroom environment and replacing failed components. Reserved for irreplaceable data; most people find the cost prohibitive for routine files.
Do not keep using a failing drive
If your drive is making clicking or grinding noises, shut the computer down immediately. Every additional write to a failing drive reduces the chance of successful recovery. The best insurance against data loss is a current backup — IT Cares recommends the 3-2-1 backup rule: 3 copies, 2 different media, 1 offsite or cloud.
Laptop Screen Replacement: $120–$600+
Screen replacement cost depends primarily on the specific screen panel required for your model. A 15.6" HD display for a budget laptop costs $40–$80 for the part; a 4K OLED display for a premium laptop costs $200–$400+. MacBook screens are Apple-proprietary and significantly more expensive, particularly models with the Liquid Retina display or Touch Bar integration. Labour is 45–90 minutes for most laptops.
Motherboard Repair: $150–$500+ Labour
Motherboard repair is the most complex and expensive category. Options include:
- Component-level repair (board repair): Replacing a failed capacitor, voltage regulator, or chip. Requires specialized rework equipment. $150–$300 labour. Not all technicians offer this.
- Board replacement: Installing a new or refurbished motherboard of the same model. Parts cost $100–$400+ depending on the board. Labour $80–$150.
For most consumer laptops, motherboard repair or replacement often costs more than the machine's current value — this is where the "50% rule" (see below) is important.
DIY vs. Professional Repair: When Does It Make Sense?
| Repair | DIY Feasibility | DIY Cost | Professional Cost | Recommendation |
|---|---|---|---|---|
| Virus Removal | Moderate | Free (time investment) | $80–$150 | Try DIY first with our guide; call if it recurs |
| SSD Upgrade (desktop) | Easy | $50–$80 (drive only) | $120–$180 | DIY if comfortable with hardware |
| SSD Upgrade (laptop) | Moderate | $50–$80 (drive only) | $120–$220 | Professional recommended — drives vary by model |
| RAM Upgrade | Easy | $25–$40 | $70–$150 | DIY — straightforward on most desktops |
| Windows Reinstall | Moderate | Free | $80–$150 | Professional if not tech-savvy |
| Screen Replacement | Difficult | $40–$200 (screen) | $120–$350 | Professional strongly recommended |
| Data Recovery | Limited | Free tools (low success) | $150–$500 | Professional for important data |
| Motherboard Repair | Not recommended | Parts only (risky) | $150–$500+ | Professional only |
The 50% Rule: Repair or Replace?
A widely used guideline in the industry: if the repair cost exceeds 50% of what the computer is worth on the used market today, buying a replacement is usually more sensible.
For example, if your 6-year-old laptop is worth approximately $300 on the used market and needs a motherboard replacement costing $350+, buying a newer used machine is the better financial decision.
However, this rule has an important exception: upgrades with high value-to-cost ratios are almost always worth it. An SSD upgrade on a 5-year-old computer costing $120 total can make that machine fully productive for another 3–5 years — a much better investment than buying new.
Get a Free Diagnostic and Honest Quote
IT Cares provides transparent pricing with no surprises. Free diagnostic, firm quote before any work begins, and competitive rates across Canada. Remote support available nationwide; on-site in Montreal.
How to Avoid Overpaying for Computer Repair
- Get a written quote before authorizing any work. A reputable shop will always provide a price estimate before touching your machine.
- Ask if the diagnostic fee applies toward the repair. Most honest shops do this; those that don't may be using diagnostics as a revenue stream.
- Beware of "additional issues found" mid-repair without a new quote. This is a common upselling tactic. You should always be notified and approve additional work before it's done.
- Check Google reviews. Look for shops with 4.7+ stars and 50+ reviews. Read recent reviews specifically — quality can change over time.
- Ask about the warranty. IT Cares provides a warranty on all repairs. A shop that won't stand behind its work is a red flag.
- Remote support is often cheaper. Many problems — virus removal, software configuration, performance tuning, OS issues — can be resolved remotely for less than an in-shop visit. IT Cares offers remote sessions starting at $60.
Frequently Asked Questions
How much does a computer diagnostic cost in Canada?
Diagnostics typically cost $0–$80 CAD. IT Cares offers free diagnostics with any repair. The diagnostic fee at other shops is usually applied toward the repair cost.
How much does virus removal cost in Canada?
Professional virus and malware removal costs $80–$150 CAD for standard infections. Ransomware incidents are more complex and typically cost $150–$350.
How much does a laptop screen replacement cost in Canada?
Laptop screen replacement costs $120–$350 for most Windows laptops; MacBook screens are $250–$600+ depending on the model.
Is it worth repairing a computer or buying new?
If repair costs less than 50% of the computer's replacement value, repair is usually the better option — especially for targeted upgrades like an SSD ($120 total) that can extend a machine's life by 3–5 years.
How much does data recovery cost in Canada?
Software-level recovery is $150–$500. Physical clean-room recovery from a mechanically failed drive is $500–$2,500+. Back up regularly to avoid these costs entirely.
Comments (3)
The price table is exactly what I needed before calling shops. I was quoted $380 for virus removal by one place — I now know that's way above market rate. Used this as a reference and found a technician at $110. Thanks for making this information public.
The 50% rule was a lightbulb moment for me. My laptop needed a new screen ($180) but I was given a quote for $320 by one shop. IT Cares did it for $165 and it's been perfect since. Having a baseline to compare against is invaluable.
I was about to pay $2,200 for physical data recovery from a drive that just had corrupted files (no physical damage). This article helped me understand the difference between software and hardware recovery. A software recovery tool got my files back for $150. Saved me $2,000.
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