No hidden fees — no drive on I-75 or M-10 — pay only for what you need.
30-minute session
60-minute session (1 hour)
Virus Removal & Security Cleanup: $99 USD — available as a standalone service
From auto industry software engineers to Ann Arbor researchers — we fix it all remotely

Auto industry professionals run specialized engineering and design software that demands peak performance. We optimize startup, RAM, and background processes for demanding Metro Detroit workloads.

Auto tech and finance sector employees are frequent phishing targets. We remove infections completely and apply layered security hardening to protect your home office setup.

Cold weather condensation and driver conflicts both trigger BSODs. We read crash logs remotely and eliminate the root cause without a shop visit.

Michigan winter power outages corrupt drives. We recover your important files and repair startup damage remotely before data loss becomes permanent.

Clean OS installation and safe data migration done remotely — Birmingham and Bloomfield Hills residents skip the shop queue and stay productive.

WFH professionals across Metro Detroit need reliable connections. We troubleshoot WiFi drops, VPN conflicts, and home network issues remotely.
No drive on I-75 or M-59, no waiting at a Troy tech store — we connect remotely, fix it fast, and send a written summary. Available 7 days a week.
Stay warm — get your PC fixed from Birmingham, Bloomfield Hills, Ann Arbor, or Royal Oak
Call (888) 711-9428, book online, or use our chatbot. Tell us your issue and we schedule your session.
Choose your plan and pay securely via Stripe. Visa, Mastercard, and Apple Pay accepted. Prices in USD.
Download AnyDesk (free, 2 minutes). We connect with full encryption and begin the repair immediately.
Most Detroit-area sessions resolve the issue in one sitting. You receive a full written repair summary.
Metro Detroit is undergoing a technology renaissance. Ford's electric vehicle transformation, GM's autonomous driving division, Stellantis's software platforms, and hundreds of tech suppliers have created a massive WFH engineering and software community across the wealthy northern suburbs — Birmingham, Troy, Bloomfield Hills, and Novi. These professionals need fast, professional tech support that matches their expectations.
IT Cares connects to your PC or Mac over an encrypted AnyDesk session and resolves the issue without you braving I-75 in February. Michigan's cold winters also create a real hardware risk — bringing a laptop in from a cold car causes condensation inside the chassis that can short components. We diagnose these remotely. Services covered:
IT Cares has been serving US clients remotely since 2020. Flat USD rates, no surprise fees, satisfaction guaranteed.
From Birmingham to Ann Arbor to Royal Oak — we handle them all remotely
Bringing laptops from cold Michigan cars into warm homes causes condensation inside the chassis. We detect hardware failures tied to moisture through driver error analysis.
Ford, GM, and Stellantis employees and contractors are frequent phishing targets. We remove infections completely and harden your system against future attacks.
Long Michigan winters mean heavy home-office use that accumulates software debt fast. We restore peak performance without a full reinstall in most cases.
Michigan ice storms and blizzards cause power surges that corrupt drives. We recover files and repair startup damage remotely before permanent loss occurs.
Auto industry WFH workers depend on stable VPN connections. We diagnose and fix VPN conflicts, WiFi drops, and DNS issues remotely across the metro.
Detroit's engineering and financial sectors are ransomware targets. We recover what is possible, disinfect systems completely, and configure robust ongoing defenses.
"I live in Bloomfield Hills and work from home in automotive software. My laptop got ransomware. IT Cares connected within a few hours, recovered everything, and secured the system. Exceptional service."
"My PC in Birmingham had been getting BSOD crashes all winter. IT Cares diagnosed a driver conflict remotely in 30 minutes and fixed it. Did not have to drive anywhere in the snow. Five stars."
"I'm a researcher at University of Michigan in Ann Arbor and my Mac was completely frozen. IT Cares fixed a macOS permissions issue remotely in under an hour. Professional, efficient, and completely worth it."
Whether you are in Birmingham, Troy, Bloomfield Hills, Ann Arbor, Royal Oak, Dearborn, Livonia, Sterling Heights, Novi, Ferndale, or anywhere across Wayne, Oakland, and Macomb counties — IT Cares connects to your computer remotely and resolves the issue fast. No I-75, no M-59, no waiting room.
Metro Detroit's auto industry transformation means we support engineers, software developers, finance professionals, and WFH employees at every tier — same flat USD rate, same fast professional response regardless of the weather outside.
Serving Detroit US clients remotely since 2020 — available 7 days a week, no appointment needed
Our technicians are ready to help you find the fastest solution for your situation
Stay warm this Michigan winter. Book a remote session today — available across Birmingham, Troy, Bloomfield Hills, Ann Arbor, Royal Oak, and all of Metro Detroit. Most problems resolved in under 60 minutes.