If any of these are happening right now — you need SOS, not a regular booking
Your files are encrypted, a ransom note is on your screen, or unknown processes are spreading. Every minute counts — we isolate the infection and stop the spread today.
Forgotten Windows password, BitLocker recovery key missing, Microsoft account locked? We help you regain access without a factory reset where possible.
BSOD loop, Windows recovery screen, "Inaccessible Boot Device" — we diagnose the failing driver, corrupt update, or disk error and rescue your install.
Deleted folder, drive that won't mount, photos vanished, work documents gone? We launch a recovery attempt immediately before the data gets overwritten.
Pop-ups, fake antivirus, browser hijack, suspicious processes draining your CPU? We do a full deep-scan removal and harden the system the same day.
Server down, can't access email, deadline tonight, client demo tomorrow? Priority queue access for small business owners and freelancers who can't wait.
Everything below — one flat price, no add-ons, no surprises
Your session jumps to the top of our schedule. Certified technician calls back within 1 hour during business hours.
A dedicated hour with a senior technician via encrypted AnyDesk — long enough to handle the deepest issues.
Deep scan, malware/ransomware cleanup, browser hijack removal, and security hardening to prevent reinfection.
For deleted files, unmounted drives, or corrupt partitions — we launch a recovery pass during your session.
Windows local accounts, Microsoft account recovery guidance, BitLocker recovery key retrieval where possible.
Our technician stays on the session until your computer is back to working order — no time limit games, no upsells.
From "my computer just crashed" to "fixed" in under a few hours
Click "Book SOS Now" on this page. Tell us in one sentence what's happening — no long forms.
Secure Stripe checkout in USD. Visa, Mastercard, Apple Pay. Confirmation in your inbox within seconds.
A senior technician phones you within 60 minutes during business hours and starts the encrypted remote session.
Most SOS issues resolve in a single 60-minute session. You receive a written summary of everything done.
No diagnostic fees, no hourly billing, no sales tax. Priority response.
Flat price — everything included
No tax. No diagnostic fees. No hourly add-ons.
Secure Stripe checkout • USD • United States only
SOS Emergency is IT Cares' US-only same-day priority service for computer crises that can't wait for a regular booking. When you pay the flat $150 USD, you skip our normal queue and a certified senior technician calls you back within an hour to start an encrypted remote repair session.
Designed for urgent scenarios across the United States: ransomware attacks, complete system lockouts, blue screen boot loops, data loss, malware outbreaks, and small-business emergencies. All work happens remotely over AnyDesk's end-to-end encrypted connection — no driver waits, no shop drop-off, no travel charges. Covered situations include:
SOS is US-only, billed in USD, with no sales tax collected. Priority queue means we respond within 1 hour during business hours.
Answers to the questions every panicked customer asks before booking
Call or email and a technician will tell you in 60 seconds whether SOS or a regular booking fits your situation.
Every hour a ransomware infection runs, more data is encrypted. Every hour a boot failure sits, more files become unrecoverable. Click below, pay $150, and a senior technician is on your screen within the hour.