No island surcharge. No ferry fare. Fixed remotely — same price as anywhere in the US.
30-minute session
60-minute session
Martha's Vineyard is a 7-mile ferry ride from Woods Hole on Cape Cod — and that ferry runs on a schedule that makes a same-day mainland tech shop visit a significant commitment. Round trip: 2 hours minimum on the water, plus travel time on both sides, plus waiting for a tech appointment. Most residents wait days or weeks.
There is no Best Buy on Martha's Vineyard. No Geek Squad. No Apple Store. The island has a handful of independent technicians, but their availability is limited and appointment wait times stretch especially during the summer season when demand peaks. Many year-round residents and seasonal renters are simply stuck when their computer breaks down.
IT Cares connects to your computer over the internet — Oak Bluffs, Edgartown, Vineyard Haven, Tisbury, Aquinnah, anywhere on the island. We see your screen, diagnose the problem, and fix it. Most sessions run 30–60 minutes. Same day. We handle:
Everything a mainland tech shop would fix — without leaving the island
Camera not detected, audio feedback, connection drops, Teams crashing — we diagnose and fix all video conferencing issues remotely for island-based remote workers and families.
Complete disinfection with enterprise tools, followed by antivirus installation and security setup. We stop the same problem from returning.
Full optimization session — startup cleanup, disk cleanup, driver updates. Most computers are noticeably faster after a single session.
Year-round Vineyard residents working remotely for mainland companies need reliable VPN, corporate email, and collaboration tools. We configure all of it.
Accidentally deleted photos, files lost in a crash, documents gone after a Windows update — we run remote recovery tools to retrieve what is still recoverable.
Update loops, failed macOS installs, Windows stuck on the loading screen — we break the cycle remotely and get your computer back to working order.
We fix it remotely — same day, from Oak Bluffs to Aquinnah. No mainland trip, no shipping, no waiting.
Call 1 (888) 711-9428 or book online. Tell us what is happening — no tech terms needed.
Download AnyDesk (free). We walk you through it over the phone. Takes 2 minutes.
We see your screen, find the problem, and fix it while you watch — from your home on the Vineyard.
Computer working. No ferry, no shipping, no week-long wait. Fixed today.
Real Google-verified client reviews — 5.0/5 from 48 reviews
"Repair perfect 👌🏼"
"Excellent work done by Sam from ITCares. Je le recommande."
"My experience with Sam from IT Cares was exceptional. I would definitely recommend the service to my friends and colleagues. Well done Sam!! Thank you."
We also serve these cities with the same flat $79.99 / $149.99 USD pricing and remote-only service.
No ferry. No mainland shipping. Remote repair — same day, from anywhere on the island.