No hidden fees — no shop drop-off — pay only for what you need.
30-minute session
60-minute session (1 hour)
Virus Removal & Security Cleanup: $99 USD — available as a standalone service
Pittsburgh's tech renaissance, wealthy suburbs, and university community all bring unique IT needs — we solve them remotely

Development tools, VPN clients, and accumulated startup programs slow down Pittsburgh remote workers' PCs. We optimize your system remotely for fast, reliable performance.

Pittsburgh's healthcare systems, financial firms, and academic networks are frequent phishing targets. We remove all malware and ransomware completely and harden your defenses.

BSOD crashes from driver conflicts or bad updates are diagnosable remotely. We analyze crash logs and restore system stability without any store visit or commute.

Ransomware and drive failures risk your important files. We recover documents, photos, and project data remotely before the loss becomes permanent.

Clean OS installation with data preserved and all software configured — completed entirely remotely from your Mt. Lebanon or Cranberry Township home.

Pittsburgh's hilly terrain and older housing stock create WiFi challenges. We optimize your adapter settings and diagnose connectivity problems remotely.
No drive through Pittsburgh's tunnels — we connect remotely, fix it fast, and send you a written repair summary. Available 7 days a week.
Stay home in Mt. Lebanon, Upper St. Clair, or Cranberry Township — we connect digitally
Call (888) 711-9428, book online, or use our chatbot. Describe your issue and we schedule your session.
Choose your service plan and pay securely via Stripe. Visa, Mastercard, and Apple Pay accepted. Prices in USD.
Download AnyDesk (free, takes 2 minutes). We connect with full encryption and start the repair immediately.
Most Pittsburgh sessions resolve the issue in one sitting. You receive a written repair summary when complete.
Pittsburgh has reinvented itself from Steel City to Tech City. Google, Uber ATG, Carnegie Mellon University, and a thriving AI and robotics ecosystem have put Pittsburgh on the global tech map. Combined with wealthy suburbs like Mt. Lebanon, Upper St. Clair, and Cranberry Township, the city has a sophisticated, tech-aware population that needs reliable, high-quality remote IT support.
A certified technician connects to your computer over an encrypted AnyDesk session and resolves most issues without you navigating Pittsburgh's famously complex road system. Services covered include:
IT Cares has been serving US clients remotely since 2020. Flat USD rates, no surprise fees, satisfaction guaranteed.
Facts about technology and cybersecurity in the Steel City's tech renaissance
From Mt. Lebanon to Cranberry Township — we handle them all remotely
UPMC, Highmark, and Allegheny Health employees are frequent targets. We remove malware completely, revoke unauthorized access, and lock down your system.
Remote workers for Google, Uber, and CMU rely on personal computers for side projects and home tasks. We optimize and repair these systems quickly and remotely.
BSOD errors from driver conflicts or bad Windows updates are diagnosable remotely. We read crash dump logs and apply the correct fix without any store visit.
Slow laptops, virus infections, and crashed systems before project deadlines — we fix university students' personal computers remotely and fast.
Pittsburgh's terrain and older housing construction create unique wireless dead zones. We optimize adapter settings and diagnose interference sources remotely.
We recover important documents, research files, and personal photos remotely before ransomware or drive failure makes the situation permanently unrecoverable.
"UPMC employee, personal laptop got ransomware. IT Cares removed it in under an hour remotely and helped me set up proper cloud backups. Excellent service at a fair price."
"CMU grad student here. Laptop crashed during thesis work. IT Cares recovered all my files and fixed the boot issue remotely in 50 minutes. Couldn't have asked for faster help."
"My desktop had terrible WiFi drops in my older Upper St. Clair home. IT Cares diagnosed the adapter issue remotely and fixed it. No more disconnections during video calls."
From Mt. Lebanon to Cranberry Township — remote repair reaches every corner of Western PA
Whether you are in Mt. Lebanon, Upper St. Clair, Cranberry Township, Bethel Park, Peters Township, Moon Township, Monroeville, Wexford, or anywhere across Allegheny, Butler, and Washington counties — IT Cares connects to your computer remotely with no travel required.
Pittsburgh's tech professionals, university community, healthcare workers, and suburban families all deserve fast, reliable computer support. We deliver exactly that — same flat USD rate, same fast turnaround, 7 days a week.
Serving Pittsburgh and US clients remotely since 2020 — available 7 days a week, no appointment needed
Answers to the most common questions from Pittsburgh-area clients
Our technicians are ready to help you find the fastest solution for your situation
No tunnels to navigate. Book a remote session today — available across Mt. Lebanon, Upper St. Clair, Cranberry Township, and all of Greater Pittsburgh. Most problems resolved in under 60 minutes.