Industry expertise

IT support built for your industry

Every industry has its own software, its own emergencies and its own privacy obligations. Since 2014, IT Cares has supported professionals across Canada remotely, with privacy practices aligned with Quebec's Law 25 and PIPEDA.

⭐ 5.0/5 — 68 Google reviewsSince 2014Remote across CanadaFlat rate, no surprises

24 industries, one standard of excellence

Pick your industry to see the failures we fix, the software we know and our flat rates.

Dental Clinics

Radiography workstations, practice software, patient-file backups and clinic networks — fast, confidential remote support.

Privacy-firstPractice softwareBackups
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Medical Clinics

EMR access, tele-consultation, prescription printing and patient-data confidentiality — reliable workstations for care without downtime.

EMRPrivacy-firstTelehealth
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Law Firms

Professional secrecy, encryption, document recovery, practice-management software — support that respects client confidentiality.

ConfidentialEncryptionClio
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Accounting Firms

QuickBooks, Sage, tax software — zero tolerance for downtime in tax season. Backups and multi-monitor workstations tuned.

Tax seasonBackupsQuickBooks
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Real Estate Agencies

MLS access, e-signatures, broker laptops always on the road — fixed remotely between showings.

MLSE-signaturesMobile agents
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Construction & Engineering

Site laptops, drawings that won't open, office-to-site sync, bids — a fleet that keeps up with your projects.

Job sitesCAD filesField sync
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Retail & E-Commerce

POS frozen on a Saturday, dead receipt printer, out-of-sync inventory, Shopify/Lightspeed — we keep your store selling.

POSLightspeedShopify
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Pharmacies

Pharmacy software, insurer billing, label printers — when the dispensary system freezes at peak hour, we fix it remotely in minutes.

Privacy-firstDispensary softwareBilling
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Auto Repair Shops

OBD diagnostic PCs, Mitchell 1/ALLDATA, shop-management software, WiFi to the back bays — machines that keep pace with your lifts.

OBD toolsShop softwareBack bays
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Restaurants & Cafés

POS frozen on a Friday night, silent kitchen printer, delivery tablets out of sync — we keep service moving.

POSKitchen printersDelivery apps
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Private Schools & Training

Computer labs, interactive whiteboards, parent portals, student accounts, minors' data to protect — a reliable school fleet.

Student dataParent portalComputer labs
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Nonprofits & Community

Aging donated computers, volunteers, donor data to protect, tight budgets — expert help at one flat rate, no contracts.

Flat rateDonor dataNo contracts
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Notary Offices

Practice management software, digital signatures, land-registry access — when a deed must close today, your IT cannot wait.

Privacy lawse-SignatureBackups
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Insurance Brokers

Applied Epic/TAM, insurer portals, CSIO eDocs — renewal season never waits, and client PII stays protected.

PIPEDAApplied/TAMCSIO
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Gyms & Fitness

Mindbody, RFID access control, member WiFi, check-in kiosks — Monday 6am rush, the turnstile has to open.

MindbodyAccess controlWiFi
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Salons & Spas

Fresha, Booksy, payment terminals, SMS reminders — a fully booked Saturday cannot afford a dead booking system.

Fresha/BooksyBookingsPayments
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Veterinary Clinics

Logivet, AVImark, Cornerstone, digital X-ray, animal patient records — a Saturday surgery-day outage isn't an option.

AVImark/CornerstonePatient recordsImaging
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Physiotherapy & Chiropractic

Jane App, ClinicMaster, WSIB/insurance billing, patient records — high-volume clinics with zero tolerance for downtime.

Jane AppBillingPatient records
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Marketing & Creative Agencies

Adobe Creative Cloud, Figma, large video files, NAS/file servers — client deadlines don't move, your infra has to keep up.

Creative CloudNAS/BackupsLarge files
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Hotels & Inns

Opera/Cloudbeds/Mews PMS, channel managers, card locks, guest WiFi — front desk never closes.

PMSGuest WiFiCard locks
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Commercial Real Estate Brokers

Centris commercial, CoStar, DocuSign, lease management — large PDF files and client portals, zero tolerance for a slow server.

Centris/CoStarDocuSignClient portals
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Daycares & Childcare Centers

HiMama/Kinderlime, digital attendance, children's records — minor data, reinforced Loi 25 protections.

HiMama/KinderlimeMinor dataCameras/WiFi
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Fine Dining & Restaurant Chains

Lightspeed/Toast multi-location, OpenTable/Resy, redundant kitchen POS — a Friday night with zero downtime, non-negotiable.

Multi-locationOpenTable/ResyRedundant POS
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Medical Aesthetics Clinics

Mangomint, Fresha, Aesthetic Record, before/after photos — sensitive patient data, client payment/financing.

Mangomint/FreshaPatient photosFinancing
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Industry not listed?

If it runs on a PC or a Mac, we fix it — express consult $69.99, expert $119.99, priority SOS $149.99.

Call 1 (888) 711-9428