No island surcharge. No ferry fee. No weeks on the mainland.
30-minute session
60-minute session
Virus Removal & Security Cleanup: $99 USD — no island surcharge, same rate as the mainland
Catalina Island is 22 miles off the Los Angeles coast, accessible by ferry or helicopter. Its 4,000 year-round residents live in a unique world: no personal cars are permitted (golf carts are the primary vehicle), and there are zero dedicated computer repair shops anywhere on the island. The tourism workers, retirees, and remote professionals who call Catalina home face an acute problem when technology fails.
Without remote repair, the process of fixing a broken computer from Catalina looks like this: pack the computer, take a golf cart to the Avalon ferry terminal, board a one-hour ferry to Long Beach or San Pedro, navigate LA traffic to a repair shop, wait days or weeks for the repair, and repeat the ferry journey home. IT Cares eliminates that entirely with a same-day remote session over your home internet. We handle:
IT Cares has been serving US clients remotely since 2020. Flat USD rates. No island, no ferry, no surcharge.
Everything a mainland shop would do — without leaving Avalon
Complete disinfection using enterprise tools, security hardening, and antivirus setup — all in one remote session without disrupting your island day.
Full optimization — startup cleanup, disk cleanup, driver updates, performance tuning. Most computers run noticeably faster after a single session.
We read crash logs remotely, identify driver conflicts or failing hardware, and resolve what is fixable without shipping the machine to the mainland.
Catalina's growing population of island-based remote workers depends on reliable connections. VPN, Teams, Zoom, corporate email — we configure and fix it all.
Marine layer salt air corrodes ports and components over time. We diagnose these issues remotely and provide guidance on protecting your investment.
We run professional data recovery software remotely to retrieve deleted photos, documents, and business files before they are permanently overwritten.
Same-day remote sessions. No mainland trip. Fixed from your Avalon home or office.
Call 1 (888) 711-9428 or book online. Describe your issue — no technical background needed.
Choose your plan and pay securely via Stripe. USD pricing. No island surcharge added.
Download AnyDesk (free, 2 minutes). We connect with encryption and begin the repair immediately.
Issue resolved. No ferry, no mainland. Your computer back in working order today in Avalon.
Real Google-verified client reviews — 5.0/5 from 48 reviews
"My experience with Sam from IT Cares was exceptional. I would definitely recommend the service to my friends and colleagues. Well done Sam!! Thank you."
"Excellent work done by Sam from ITCares. Je le recommande."
"Repair perfect 👌🏼"
We also serve these cities with the same flat $79.99 / $149.99 USD pricing and remote-only service.
No ferry. No LA traffic. Remote repair — same day, from your home in Avalon.
