No hidden fees, no trip to a tech store, pay only for what you need.
30-minute session
60-minute session (1 hour)
Virus Removal & Security Cleanup: $99 USD, available as a standalone service
Chicago winters and busy schedules make a repair shop trip a hassle, we solve your computer problems without you leaving home
Years of installed programs and startup clutter slow most PCs down over time. We optimize your system for faster boot and smooth performance without you leaving home.
Ransomware, spyware, and phishing attacks target Chicago's finance, healthcare, and business communities. We disinfect completely and harden your defenses.
BSOD crashes often trace back to driver conflicts, overheating, or a corrupt update. We read the crash logs remotely and restore stability without a shop visit.
A failing drive does not wait for a convenient time. We recover your important files, photos, and work documents remotely before they are permanently gone.
Clean OS installation, safe data migration, and driver setup, all handled remotely so you get back to work without dropping off your computer across town.
Older Chicago apartment buildings with brick and plaster walls often block WiFi signals. We optimize your adapter and router settings for maximum coverage in your home or office.
No trip across town in Chicago traffic or winter weather, we connect remotely, fix it fast, and send you a written summary. Available 7 days a week.
No Kennedy or Dan Ryan traffic, get your PC fixed from your Loop, North Side, or suburban home
Call 1 (888) 711-9428, book online, or use our chatbot. Tell us your issue and we schedule your session.
Choose your service plan and pay securely via Stripe. Visa, Mastercard, and Apple Pay accepted. Prices in USD.
Download AnyDesk (free, takes 2 minutes). We connect with full encryption and start the repair immediately.
Most Chicago sessions resolve the issue in one sitting. We send a written repair summary when complete.
Chicago winters are long and unpredictable, and a trip to a repair shop in January is nobody's idea of a good time. Summer brings its own traffic headaches on the Kennedy, the Dan Ryan, and Lake Shore Drive. Remote repair removes the trip entirely, year round.
IT Cares eliminates the shop trip. A certified technician connects to your PC or Mac over an encrypted AnyDesk session and resolves most issues without you leaving your home in The Loop, the North Side, or the suburbs. Services covered include:
IT Cares has been serving US clients remotely since 2020. Flat USD rates, no surprise fees, satisfaction guaranteed.
Why remote repair fits how Chicagoans actually live and work
From The Loop to the North Shore, we handle them all remotely
Driving to a repair shop in Chicago winter weather is a hassle at best. We connect remotely and fix most software issues in a single session, no trip required.
Chicago's finance, healthcare, and business sectors are frequent cybercrime targets. We identify and remove infections completely, then harden your defenses.
Chicago's finance and business professionals cannot afford a slow computer during market hours. We prioritize urgent sessions so a tech problem does not become a lost day.
Years of software installations and startup programs pile up. We strip out what slows you down and restore fast boot times without a full reinstall.
Many Chicago apartments and older buildings have thick brick and plaster walls that block WiFi signals. We optimize your adapter and router settings for maximum coverage.
BSOD errors from overheating, driver conflicts, or corrupt updates are diagnosable remotely, we read crash logs and fix the underlying cause quickly.
From The Loop to the collar counties, remote repair reaches every corner of the Chicago metro
Whether you are in The Loop, the North Side, the South Side, Evanston, Naperville, Oak Park, Schaumburg, or anywhere across Cook, DuPage, and the collar counties, IT Cares connects to your computer remotely and fixes it fast. No Kennedy or Dan Ryan commute required.
Chicago's strong finance, business, and healthcare sectors mean many residents work from home on specialized software. We support remote workers, students, small business owners, and everyday users alike, same flat rate, same fast response.
Serving Chicago and all of Illinois remotely since 2020, available 7 days a week, no appointment needed
We also serve these cities with the same flat $79.99 / $149.99 USD pricing and remote-only service.
Answers to the most common questions from Chicago-area clients
Our technicians are ready to help you find the fastest solution for your situation
Skip the trip, whatever the weather. Book a remote session today, available across The Loop, the North Side, the South Side, and all of Greater Chicago. Most problems resolved in under 60 minutes.