No shop visit, no diagnostic fee, no Florida driving — pay only for what you need.
30-minute session
60-minute session
Virus Removal & Security Cleanup: $99 USD — available as a standalone service
Fort Myers is the commercial and cultural heart of Southwest Florida, drawing hundreds of thousands of retirees from Ohio, Michigan, Indiana, and Illinois who seek warm winters and a lower cost of living. The region was profoundly disrupted by Hurricane Ian in September 2022 — a Category 4 storm that made direct landfall at Cayo Costa and devastated communities across Lee County including Fort Myers Beach, Sanibel Island, and large swaths of Cape Coral and Fort Myers proper.
Three years later, power surge damage and electrical instability during Ian continue to manifest in computers across Lee County. Hard drives that seemed fine initially are now showing corruption. Operating systems installed on surge-damaged hardware are behaving erratically. IT Cares provides same-day remote diagnosis and repair for these and all standard computer issues. Services include:
IT Cares has been serving US clients remotely since 2020. Flat USD rates. No travel surcharge anywhere in Lee County.
From Sanibel to Lehigh Acres — hurricane recovery, heat damage, and everyday issues
Corrupted Windows from surge events, failing drives, and erratic behavior from Ian's electrical damage — diagnosed and repaired remotely without hardware shipping.
Florida's extreme summer temperatures push PCs past their thermal limits. We diagnose remotely through monitoring tools and advise on physical cooling improvements.
Fort Myers retirees are primary targets for phone-based tech support scams and phishing emails. We remove malware, block scam sites, and teach prevention.
Full optimization — startup programs, disk cleanup, driver updates, RAM analysis. Most computers improve significantly in a single 30-minute session.
Files lost to crashed drives, accidental deletion, or power surge events. We run professional recovery tools remotely before permanent data loss occurs.
BSOD errors from Ian-related damage, driver conflicts, or overheating are diagnosable remotely. We read crash logs and fix the root cause in one session.
We connect remotely, fix the issue clearly and patiently, and send you a written summary. Serving all of Lee County — 7 days a week.
Call (888) 711-9428 or book online. Tell us your issue in plain English — no tech jargon needed.
Choose your plan. Pay securely via Stripe. Visa, Mastercard, and Apple Pay accepted. USD pricing.
Download AnyDesk (free, 2 minutes). We stay on the phone and guide you through every step. Fully encrypted.
Most Fort Myers sessions resolve in under 60 minutes. Written repair summary sent to you on completion.
"My laptop started behaving strangely after Hurricane Ian — random shutdowns and weird error messages. IT Cares diagnosed a corrupted Windows installation remotely and fixed it in one session. Saved me buying a new computer."
"Moved from Ohio to Estero. My PC was so slow it was basically unusable in the Florida heat. IT Cares optimized it remotely in 35 minutes. They were patient and explained everything — perfect for someone like me who's not tech-savvy."
"Sanibel resident. After Ian we had no local services for months. IT Cares fixed my computer remotely when there was literally no other option on the island. They are a lifeline for anyone in a disaster recovery area."
Stay home in the AC. We connect remotely and fix it — from Cape Coral to Sanibel Island, same flat rate, same day, patient service.