No hidden fees. No surprises. Pay only for what you need.
30-minute session
60-minute session
The Villages is home to over 115,000 residents — the largest retirement community in the United States. Many Villagers relocated from states like New York, Ohio, or Michigan, leaving behind the local tech person they used to call. Family members may be hundreds of miles away and unavailable to help troubleshoot a stubborn computer problem.
That is exactly what IT Cares is built for. We connect to your computer remotely — while you sit in your living room — and walk you through every step in plain, everyday language. No tech shops to drive to in Lady Lake or Leesburg, no device to pack up and ship, no waiting weeks for a repair.
We help with everything from:
We also serve nearby areas including Lady Lake, Leesburg, Ocala, Summerfield, and Oxford.
The facts about computers and seniors across the United States
Recognize any of these? We can help — right from your home.
These fake alerts are designed to frighten you into calling a fake "Microsoft" number. Do not call them. Call us instead — we remove the malware and show you exactly what was happening.
Locked out of Gmail, Yahoo, or Outlook? Forgot your password? We restore your access and set up stronger security so it does not happen again.
A computer that takes 10 minutes to boot usually has too many programs loading in the background. We clean this up and typically cut startup time to under 2 minutes.
Updates occasionally displace files or cause drive errors. We use professional recovery tools to retrieve your photos and documents before they are gone for good.
We handle wireless printer setup, driver reinstalls, and print queue jams for all major printer brands including HP, Canon, Epson, and Brother.
WiFi dropouts, slow streaming, and browser errors are usually solvable in minutes. We diagnose your connection and walk you through any router adjustments needed.
Staying connected with family is important. We set up video calling on your device, test the camera and microphone, and make sure you can join calls with ease.
Windows update loops are frustrating and common. We break the cycle safely, complete the update cleanly, and get your computer back to normal without losing your files.
No travel, no shipping, no jargon. We guide you through every step and fix it right in front of you.
We walk you through every step. You stay home. We fix the computer.
Call 1 (888) 711-9428 or book online. Tell us what is happening with your computer — no technical terms needed.
We walk you through downloading AnyDesk — a safe, free tool — step by step over the phone. Takes about 2 minutes.
We connect to your screen (with your permission), diagnose the problem, and fix it while you watch. You can end the session at any time.
We explain what we did in plain language and give you tips to prevent the same problem in the future.
Real Google-verified client reviews — 5.0/5 from 48 reviews
"Very good."
"Awesome."
"Repair perfect 👌🏼"
Fully remote — we serve all of Florida and the entire United States
We also serve these cities with the same flat $79.99 / $149.99 USD pricing and remote-only service.
Honest answers to the questions our senior clients ask most often
Call us and we will answer everything before you book — no pressure, no commitment.
No driving, no shipping, no jargon. We connect remotely and fix it while you watch. Available 7 days a week.
