Fredericton is New Brunswick's capital city and home to two major universities — the University of New Brunswick (UNB) and St. Thomas University (STU). It's a city of government workers, students, researchers, and small businesses — all of whom depend heavily on their computers every single day.
When your computer fails in Fredericton, IT Cares is your fastest solution. We connect remotely in under 2 hours, fix the issue while you watch, and close the session permanently when done. No physical shop visit needed. Whether you're cramming for a UNB exam, managing provincial government files at home, or running a small business on the north side, we've got you covered.
Simple process — fixed within hours, not days
Phone (581) 398-1270 or book online. Describe your issue in plain language — no technical knowledge needed. We give you a clear quote before anything starts. No obligation.
We guide you through downloading AnyDesk on your Fredericton computer — free, takes 2 minutes. Even complete beginners can do this by following our step-by-step phone instructions.
Our technician connects securely, diagnoses the root cause, and explains what they found before acting. Repairs happen in real time while you watch. You're always in control.
Issue resolved, system verified, and connection permanently closed. You receive a brief summary of what was done and recommendations for keeping your computer healthy going forward.
Thorough removal of all malware, spyware, adware, and ransomware from your Fredericton PC or Mac. We install a professional antivirus and configure real-time protection so threats are blocked automatically.
Book NowComputer grinding to a halt? We clean up bloatware, disable unnecessary startup programs, free disk space, update drivers, and tune performance settings. Up to 3x faster after a single session.
Book NowUNB or STU student with a broken laptop before exams? IT Cares offers priority service for Fredericton students. We fix laptops remotely in an evening — no waiting for a campus IT queue or a local shop.
Book NowBlue screens, failed Windows Updates, error messages at startup, missing drivers — our certified Windows technicians resolve all common issues for Fredericton home users and government workers.
Book NowMacBook crashing or running hot? Mac stuck on a macOS update? We're certified on all recent Apple operating systems and resolve Mac issues remotely — no Apple Store appointment needed.
Book NowOutlook configuration, Microsoft 365 setup, email migration, calendar sync issues — we handle all Office and email tasks for Fredericton businesses and home users. Setup from scratch or fix existing problems.
Book NowStudent thesis, business documents, family photos — all too important to risk losing. We set up automated cloud backup and recover files that have already been lost or accidentally deleted.
Book NowRemote network setup, business Wi-Fi configuration, security audits, Microsoft 365 team deployments, and managed IT support plans for small businesses in and around Fredericton, New Brunswick.
Learn MoreUNB and STU students know that campus IT helpdesks can take days during exam periods. IT Cares connects to your Fredericton laptop within 2 hours — any day, any evening, any weekend.
Starting at $49, our pricing is accessible for students and families on a budget. No diagnostic fee added on top of repair, no travel surcharge. One transparent price, fixed before we start.
Fredericton's local repair shops like RepairTech and DigiBandit are primarily walk-in stores. IT Cares offers faster response, lower prices, and the convenience of never leaving home — a clear advantage for busy Fredericton residents.
Your data stays in Canada. IT Cares operates under PIPEDA guidelines. We use encrypted connections, never store client data, and follow rigorous privacy standards — important for Fredericton government and university users.
From Sunday morning to Saturday night, IT Cares is available. Computer problems don't observe business hours in Fredericton, and neither do we.
Every repair comes with our satisfaction guarantee. If the issue isn't resolved, you get a full refund. No fine print, no conditions — just reliable IT service that works for Fredericton clients.
Clear flat rates — same price for students, home users, and businesses
"Finals week at UNB and my laptop completely froze. IT Cares fixed it remotely in 90 minutes while I worked on my phone. Cheaper than the campus repair service too. Absolute lifesaver."
"I'm a provincial government employee working from home in Fredericton and my personal PC had a virus. IT Cares cleaned it thoroughly and gave me tips on separating work and personal data safely. Very knowledgeable team."
"Tried a local shop in Fredericton first — they wanted my laptop for 5 days. IT Cares fixed the exact same problem remotely in 45 minutes. I don't know why I didn't try remote repair first. Never going back to an in-store shop."
Ransomware, complete failure, or data loss risk? Our SOS Emergency service connects a senior technician to your Fredericton computer within the hour — even on weekends during NB holidays.
Students, home users, government workers, businesses — we serve all of Fredericton, NB. Available 7 days a week, response within 2 hours.