No hidden fees — no trip into Seattle — pay only for what you need.
30-minute session
60-minute session (1 hour)
Virus Removal & Security Cleanup: $99 USD — available as a standalone service
Medina, Washington holds the highest median household income in the state and is home to some of the most influential technology executives in the world. It is a community where privacy expectations are absolute — a service van on the street attracts attention that residents work hard to avoid.
Our certified technicians connect to your computer through an encrypted AnyDesk session — no technician visits, no branded vehicle, no external sign of a service call. Tech-savvy Medina residents understand exactly how remote access works and appreciate the precision and control this model offers. Services covered:
IT Cares has been serving US clients remotely since 2020. Flat USD rates, complete discretion, no visible service presence.
Key facts about IT support needs in Washington's most exclusive lakefront community
From Clyde Hill to Hunts Point — complex setups handled with complete privacy
High-profile Medina residents are targeted by sophisticated ransomware campaigns. We remove infections completely, recover accessible files, and harden all attack surfaces to prevent recurrence.
Executives working from Medina homes need enterprise-grade connectivity. We configure corporate VPNs, split tunneling, encrypted email, and endpoint protection — all remotely.
Performance degradation disrupts productivity. We identify the bottleneck — whether startup bloat, memory pressure, or drive health — and restore peak speed without an on-site visit.
Windows updates occasionally introduce driver conflicts that cause BSOD crashes. We read crash dump files remotely, identify the offending driver, and restore stable operation quickly.
Network-attached storage devices lose share access or fall off the network after updates. We restore connectivity, reconfigure shares, and verify backup integrity — all without setting foot on your property.
Large waterfront properties with multiple structures need carefully configured wireless networks. We optimize access point placement logic, adjust channel settings, and resolve interference remotely.
No van on your lakefront street. Encrypted remote sessions — on your schedule. Available 7 days a week.
Stay home — we connect through an encrypted session and fix it completely
Call 1 (888) 711-9428 or book online. Describe your issue and schedule at your convenience.
Choose your plan and pay securely via Stripe. Visa, Mastercard, and Apple Pay accepted. Prices in USD.
Download AnyDesk in 2 minutes. We connect with TLS encryption and work entirely on your screen.
Most sessions complete in one sitting. We send a written summary and remove all remote access when done.
"I needed a technician who understood privacy and could work inside a complex home office setup. IT Cares was exactly that — connected remotely, fixed my VPN configuration, and left zero trace. Outstanding."
"Ransomware locked my files on a Sunday morning. IT Cares had a technician available within an hour and recovered everything. Fast, professional, and no unnecessary questions. Highly recommend."
"My workstation crashed the day before a board call. IT Cares diagnosed a driver conflict remotely and had me up and running in under 30 minutes. No trip to Bellevue, no wait — exactly what I needed."
Remote service across Washington's most exclusive lakefront communities
Whether you are in Medina, Clyde Hill, Hunts Point, Yarrow Point, Bellevue, Kirkland, or anywhere across King County — IT Cares connects to your computer remotely. No traffic on 520, no leaving your lakefront home, no external sign that support was provided.
Medina residents are tech-savvy. They understand remote access, appreciate the security model, and value the privacy advantage it offers over on-site service. We deliver at exactly that level of sophistication.
Serving US clients remotely since 2020 — 7 days a week, completely private, flat USD rates
We also serve these cities with the same flat $80 / $149 USD pricing and remote-only service.
Answers for executives and high-net-worth residents on the Eastside
Private, professional, and available 7 days a week
No van on your lakefront street. Connect remotely today — covering Medina, Clyde Hill, Hunts Point, Yarrow Point, Bellevue. Most issues resolved in under 60 minutes.