No ferry. No Anacortes drive. Pay only for what you need.
30-minute session
60-minute session
Virus Removal & Security Cleanup: $99 USD — available as a standalone service
The San Juan Islands are Washington's Puget Sound archipelago, accessible exclusively by Washington State Ferry or small aircraft. Friday Harbor on San Juan Island is the commercial hub; Orcas Island draws wealthy retirees and tech executives seeking retreat; Lopez Island hosts a quiet community of artists and remote professionals. What all three islands share is a total absence of major tech retailers.
When a computer fails on Orcas or Lopez, the process of getting it serviced involves the ferry to Anacortes, a drive to a mainland repair shop, days of waiting, and the return journey — an all-day commitment at minimum. IT Cares eliminates this with same-day encrypted remote sessions that resolve most issues in under an hour. Pacific Northwest rain and persistent Puget Sound moisture also damage hardware over time. We diagnose these issues remotely and advise on protective steps. Services include:
IT Cares has been serving US clients remotely since 2020. Flat USD rates. No ferry, no surcharge.
From Friday Harbor to Orcas and Lopez — all handled without a ferry ride
Puget Sound humidity causes corrosion, intermittent shutdowns, and failing ports. We diagnose remotely through system tools and advise on hardware protection.
Complete disinfection, antivirus installation, and security hardening in one session. No ferry trip. No week-long shop wait. Fixed today.
VPN drops, corporate email failures, and Teams issues for the growing population of island-based remote workers. We restore full connectivity fast.
Full optimization — startup cleanup, disk health, driver updates, RAM analysis. Most systems run significantly faster after a single 30-minute session.
We read Windows crash logs remotely, identify driver conflicts or hardware issues, and fix the root cause without the machine ever leaving the island.
Lost files from a crashed drive, accidental deletion, or power surge. We run professional recovery software remotely and retrieve what matters most.
We fix it remotely — same day, from Friday Harbor, Eastsound, or Lopez Village. No crossing required.
Call (888) 711-9428 or book online. Describe your issue — no tech expertise needed.
Choose your plan. Pay securely via Stripe. USD pricing. No island or ferry surcharge.
Download AnyDesk (free, 2 minutes). We connect with encryption and start the repair.
Most sessions resolve in under 60 minutes. Written repair summary provided on completion.
"I moved from Bellevue to Orcas Island to work remotely. My laptop got infected and I was not about to spend a whole day on the ferry to find a shop. IT Cares fixed it in an hour. Perfect for island life."
"Retired in Friday Harbor. My PC stopped booting one morning. IT Cares diagnosed a Windows startup error remotely and had it running in 40 minutes. They were completely patient and professional."
"Lopez Island has basically no services. When my home office computer got a virus, IT Cares was the only option short of the ferry. They cleaned it entirely in one session. Would never try anything else."
Skip the ferry. Book a remote session from Friday Harbor, Eastsound, or Lopez Village — and have your computer working again within the hour.