Newfoundland and Labrador is Canada's most easterly province — a stunning island with rugged communities spread across vast distances. St. John's, with a population of roughly 115,000, is the tech hub of the province. But many Newfoundlanders live in communities where the nearest qualified IT technician could be hours away by road.
Remote computer repair eliminates that problem entirely. IT Cares connects to your computer in St. John's, Corner Brook, or Gander just as quickly as it does to a client in Toronto. No ferry, no long drive, no waiting weeks for an appointment. If you have an internet connection in Newfoundland, we can fix your computer — today.
Phone (581) 398-1270 or book through our website. Tell us about your problem — we'll give you a quote and schedule a time. Note that we accommodate Newfoundland Standard Time (NST, UTC-3:30) for all bookings.
Download the free AnyDesk tool — it takes about 2 minutes and requires no technical knowledge. Our technician walks you through it by phone if needed. All you need is your internet connection in St. John's.
Watch your technician diagnose and fix the problem live on your screen. Every step is explained. You maintain full control, can ask questions, and can end the session at any point with a single click.
Problem resolved, final verification run, remote access permanently closed. Your Newfoundland computer is working again — often within the same afternoon you called. Satisfaction guaranteed.
Complete removal of viruses, ransomware, spyware, and adware from your St. John's PC or Mac. Professional antivirus configured for ongoing real-time protection. One flat fee, guaranteed clean result.
Book NowSluggish startup, apps taking forever to open, or the browser freezing? We diagnose the cause — startup bloat, disk fragmentation, memory issues — and optimise your system for noticeably faster performance.
Book NowUpdate errors, blue screens, corrupted system files, or Windows login problems — our certified Windows technicians resolve all common issues for Newfoundland residents from a single remote session.
Book NowMac running slowly or behaving strangely? We're certified on all macOS versions and resolve Apple computer issues remotely — no Apple Store in St. John's required. MacBook, iMac, Mac mini all supported.
Book NowWhether your email has been hacked, won't send, or you need a fresh setup on a new device, we handle all email platforms remotely. Outlook, Gmail, Apple Mail, custom business email — all supported for NL clients.
Book NowPhotos, documents, and important files — too valuable to leave unprotected. We recover data from failing drives and configure automatic cloud backups so Newfoundland residents never lose important files again.
Book NowMUN students in St. John's and Corner Brook depend on laptops for every course. IT Cares provides fast remote repair with student-friendly pricing — typically connected within 2 hours, even during finals week.
Book NowInternet dropping, slow Wi-Fi throughout the house, or a new router to configure? We remotely diagnose and fix network issues for St. John's homes and businesses — same-day service, no travel needed.
Book NowBecause our IT support is delivered entirely online, every community in Newfoundland and Labrador receives the same quality and price — no isolation tax, no travel surcharge. We serve:
For residents in isolated communities, IT Cares may be the only realistic option for certified IT support without a multi-day wait. We're proud to serve all of Newfoundland and Labrador equally.
The IT support Newfoundland residents have been waiting for.
Whether you're in downtown St. John's or a small outport community, your location doesn't affect our response time or pricing. Your internet connection is the only requirement.
We connect within 2 hours of booking. For NL emergencies, our SOS line prioritises immediate response. No week-long wait, no leaving your computer at a shop.
Unlike services that charge extra for remote provinces, IT Cares prices are identical coast to coast. $99 for a full repair session in St. John's costs the same as in any other Canadian city.
15+ years in business, 5,000+ satisfied clients. Our technicians are certified IT professionals — not hobbyists or one-person operations. Consistent quality every session.
Fixed or refunded — no exceptions. If we can't resolve your problem in the session, you pay nothing. This guarantee applies to every Newfoundland client.
Monday through Sunday, including NL provincial holidays. Evenings and weekends included. We're here whenever your computer decides to stop working.
Same flat rates for all of NL — no remote-location surcharge, no hidden fees
"Living in a small town outside St. John's, there's no local IT shop within an hour's drive. IT Cares was the perfect solution — connected in under 2 hours, fixed a nasty ransomware infection, and had me back online the same evening. Incredible."
"My MacBook was running horribly slow during my MUN thesis. IT Cares cleared all the junk, updated everything, and it ran like new. Booked at 9am in St. John's, fixed by noon. Zero disruption to my workday."
"I run a small accounting firm in St. John's and our shared computer got infected. IT Cares had a technician connect within the hour. Clean bill of health, backup setup, and a security review — all done remotely while we kept working."
Ransomware attack, complete system failure, or critical business data at risk? Our SOS Emergency service is available right now — a senior technician connects within the hour, regardless of where you are in Newfoundland and Labrador.
Certified Canadian technicians. Available 7 days a week. Response within 2 hours. Same flat rate across all of Newfoundland & Labrador.