IT Cares provides bilingual data recovery for Quebec City via mail-in service. Montreal is only 3 hours away — Canada Post Xpresspost delivers in 1 business day. Ship your HDD, SSD, RAID, or iPhone from any G1K Quebec City address using our prepaid label. Diagnostic within 24h. Prices: $49 / $349 / $799 / $1499. No-data-no-pay since 2014. Call 1 (888) 711-9428 en anglais ou en français.
Quebec City clients benefit from the shortest mail-in transit time after Ottawa — Montreal is only 3 hours away by road, and Canada Post Xpresspost delivers in 1 business day. IT Cares is also the only bilingual EN/FR data recovery lab you can call in either official language of Canada.
We serve all Quebec City postal codes — G1K (Saint-Roch, Old Quebec), G1V (Sainte-Foy), G1J (Limoilou), G1R (downtown) — as well as surrounding areas including Lévis, Charlesbourg, and Beauport.
Whether you call us in French or English — the advice is the same: power off a failing drive immediately, do not run CHKDSK or disk repair tools, and call 1 (888) 711-9428 for a free phone assessment before doing anything.
G1K (Saint-Roch, Old Quebec), Sainte-Foy G1V, Limoilou G1J, and all of Quebec City region
Research drives, thesis data, academic project files — student and researcher drives from Sainte-Foy campus welcome via mail-in. Same $49 diagnostic, no-data-no-pay guarantee.
Un clic de mort dans votre bureau de Saint-Roch ou your Old Quebec home office — power off immediately. Ship in 1 day to our Montreal lab for mechanical recovery.
Quebec City winters are among Canada's harshest. Drives left in cold vehicles can develop condensation issues. Never power on a cold drive — warm it first, then call us.
Accidentally deleted files or formatted a Beauport home server? Stop using the drive immediately — logical recovery success rate is very high when actioned promptly.
Government and healthcare NVMe drives in Charlesbourg or Lebourgneuf suddenly disappearing — controller failure, firmware corruption — all recovered via mail-in.
Quebec City's government sector uses NAS arrays. Personal devices only — we do not handle classified government data, but personal and small-business RAID arrays welcome.
No-data-no-pay guarantee — nothing owed if we can't recover your data.
1 (888) 711-9428 en FR ou EN.
Canada Post Xpresspost. No cost.
Anti-static wrap, rigid box. Warm drive first in winter.
1 day to Montreal.
Written report within 24h in your language.
Phone or email in FR/EN. Only $49 if declining.
New drive or USB to Quebec City address.
Un développeur indépendant de Limoilou (un freelance developer in Limoilou) found their Toshiba 1TB drive showing 0 bytes after a Windows 11 update. 4 years of client projects, source code, and invoicing data were inaccessible. He called IT Cares en français and shipped via Canada Post — arrived in Montreal the next morning. Diagnostic confirmed a firmware service zone failure with no physical damage. Recovery: 100% of files extracted within 24 hours of receipt. Cost: $349. Report delivered in French.
Diagnostic is $49 CAD. Logical recovery is $349. Mechanical failure is $799. Complex cases are $1499. No-data-no-pay guarantee.
iPhone data recovery starts at $349 and up to $799 for physical damage. $49 diagnostic with no commitment.
Free tools may help on healthy drives. Never use on failing drives — call IT Cares first for a free phone assessment in French or English.
IT Cares is in Montreal, 3 hours from Quebec City. Canada Post Xpresspost delivers in 1 business day. Drop-off in Montreal also available — call first to schedule.
Yes — all external drives supported via mail-in from Quebec City G1K or direct drop-off at our Montreal lab.
Don't power on or run disk tools. Pack carefully, ship with our prepaid label. $49 diagnostic and written quote before any work.
Yes — from G1K Quebec City and all of the Quebec City region including Lévis, Charlesbourg, and Beauport. Canada Post takes 1 business day to Montreal.
Canada Post Xpresspost from Quebec City typically delivers to Montreal in 1 business day — the fastest transit of any city outside Greater Montreal.
Yes — anti-static wrap plus a rigid padded box ensures safe transit. In winter, allow the drive to warm to room temperature before packing.
Absolutely — IT Cares is fully bilingual. Quebec City clients receive service en français: diagnostic report, quote, and all communication in the language of your choice. Call 1 (888) 711-9428 en français ou en anglais.
Free prepaid label. $49 diagnostic. No-data-no-pay. Bilingual FR/EN since 2014.
IT Cares · Rue Richmond, Montreal QC H3J 0C4 · Service bilingue depuis 2014